Very comfortable stay for visiting...

Liked: Lovely staff, very dog friendly although there is a £30 charge per night for a dog.Love the big fire in lobby.

Superb

Exceptional

Liked: The staff were well informed and happy to assist, welcoming environment, the building and rooms are beautifully decorated, breakfast had good range, comfortable, clean, peaceful. Overall excellent services/products.
Disliked: N/A.

very good

Liked: almost everything
Disliked: breakfast

Superb

Enjoyed a comfortable evening and...

Liked: Great place to stay if visiting Lancaster University.
Disliked: Location for us perfect, staff very friendly

Very good

Disappointing and very expensive, will...

Liked: Location worked for me. Food was better than the facilities.
Disliked: Room was very dated with a very old Mira shower that was so blocked up with lime it was difficult to shower. The carpet was dirty and stained, cups are clearly washed in the room by the cleaners badly - still had left over on the cup and spoon from previous occupier. Bathroom walls and laminate were peeling off and lights did not all work. And you had to turn your own electric heater on to warm the room as it was freezing. The room was incredibly expensive (I am comparing London prices) and they charge you £12 for parking you car in the hotel car park- I have never had to do that when staying for dinner, bed and breakfast in want is meant to be a four star hotel? They also add a charge for a local charity without even mentioning it.

Exceptional

Liked: Restaurant was excellent, great range of choice, food beautifully presented, dinner service staff were great Cleanliness of room was great, water pressure on shower really good, real fire in entrance area lovely