Very good

Lighten stay

Liked: My two daughters, grandson , and I traveled there for my daughers schooling. We got there we just wanted to sleep. Room was Clean and ready for guest. Only thing I found WRONG was the ridiculously SMALL PILLOWS. That made it hard to sleep. They had work going on in 5he parking lot but not a bothet at all.The desk clerk was a delight very friendly. There was offered coffee and muffins in the morning.

Worst Customer Service Ever.

Disliked: I would leave a no star review if I could. The employee running the lobby was nowhere in sight upon entry. I waited, called out, no response. I googled the number to call for assistance, he finally appears. I tell him I was just getting ready to call since no one was present. He says there can't be someone there every second of the day. I tell him there wasn't anyone there at all for awhile. He them tells me he was just there and couldn't have been gone any longer than 3 minutes. I told him I had waited longer than that. He says,"Well that's not true!". I told him it was, he wanted to argue. I said whatever and handed him my ID to get checked in. He them told me he couldn't check me in because he can choose not to and I had accused him of lying. Dude is an idiot with an attitude and short man's complex.

Unfortunately I would not book...

Liked: It was nice that they had coffee and pastries every morning but was not happy with how unfriendly staff was and the rooms did not feel clean.
Disliked: Cleaner rooms, the sheets had stains, the chair in our room was really dirty, we didn’t have soap to wash our hands, I had to go purchase soap, everything just felt dirt, we had no ice bucket, staff were not friendly.

Very good

Poor

Bad

Liked: Left within an hour of check in
Disliked: No working tv, no lock on door

Great! 2nd time staying here...

Liked: Always clean and friendly and a good location to downtown
Disliked: The tv didn’t work for our stay

Passable

Liked: Good location. Pretty clean
Disliked: Sheets weren’t dried properly unfortunately, bed was wet when we got into the rooms.