Very good

Liked: Good location and comfortable beds. Helpful staff.
Disliked: The pool surroundings are every bit as uninviting as they look in the photos.

Ideal place for sightseeing, car...

Liked: Perfect apartment, bed very comfortable, shower excellent and facilities in room good

Good

Excellent staff

Liked: Great location
Disliked: Easy parking

Great location and friendly staff

Liked: The location was just across the road from the park and the lake so we could just stroll across there. It was also close to the town. The room was clean, towels fluffy and it had an espresso coffee machine and they had supplied some coffee capsules so that was a bonus. The pool was warm although we didn’t use it. There was also a nice peaceful shaded garden area you could sit out in. Every one of the staff were extremely welcoming and friendly.
Disliked: Having a small side table to put a cup of coffee on would have been useful and smaller, lighter armchairs so we could position them better for the TV - a minor point.

Perfect location to eat in...

Liked: Location, Woolworths a few minutes down the road by car and the lodge had all we needed to do basic meals etc. If you want to eat out Eat St is at the end of the road, across the road is parkland where you can walk to Sulphur point. Room layout great, had comfy sofa in front of the TV.
Disliked: Not so easy to find the entrance, not helped by Google sending us round the back to somewhere else.

Very good

Superb

Liked: The staff (Barry) went above and beyond because he took me to the Information Centre in his car so I could book a visit to Te Puia, having had huge problems booking online.Another member of staff kindly gave me the tokens for the washing machine and tumble dryer, so I could do my laundry.All the staff that I met were very friendly and helpful.The room itself was exceptionally clean, the best Motel I've stayed in.The Motel itself is situated just opposite the Lake at Rotorua, and within a very short walk (5 minutes) of the local eateries, and a very good ice cream shop!
Disliked: Nothing.

Very good