Good

An okay hotel in the...

Liked: Friendly staff, the hotel is in the city centre of Douai from where you can walk straight into the shopping streets and/or restaurants to grab a bite. Train station also within walking distance.
Disliked: The hotel has 4 stars which made me expect a bit more. The bed was absolutely great, but some things made me feel that I was staying in an okay 3 star hotel. For example: staff didn't wear any uniforms but general clothing, the breakfast was okay but standard and in my room during my stay there was no cold water, only warm. Some if the finishes in the room such as the painting done on the doorframe of the bathroom looked like a one coat DIY. Having said all that I had an okay stay, but because of the 4-star rating I had expected a bit more.

Exceptional

Fairly good. Caroline was so...

Liked: Convenient for the purpose of our visit
Disliked: No food in the evenings and nowhere else open to eat. Our room had a broken light in the bathroom and the sliding shower door came off

Poor

Poor

Useful stopover location

Liked: Good location in the centre of town. Friendly staff and comfortable room. Bathroom modern with excellent shower.
Disliked: A little street noise as the bedroom was by the road.

Useful stopover location

Liked: Good location in the centre of town. Friendly staff and comfortable room. Bathroom modern with excellent shower.
Disliked: A little street noise as the bedroom was by the road.

Passable

Liked: Good location and clean.
Disliked: When checking in. Made it clear we were booked for 2 nights and paid. On checkout were told we had only paid for 1 night and made to pay extra for another night. When questioned this we were told they had sacked the night porter who had booked us in.