Poor service

Liked: Pool hot tub booking process
Disliked: Air conditioner did not work left at 130 in the am. We called the front desk and the employee stated she could check but there was nothing that she could do. I called the next morning and that employee stated we had told her no not to come to the room to check which was an untrue statement. That employee then stated when he went to the room at 7am it was cool but he had to turn on something at the window unit. So either it was cool or it was off. I was given the wrong name of the manager to follow up with. I called this am and spoke with Mindy and she stated that they were aware that there was problems with the air-conditioning and that both employees had been aware of the problem.and how to fix it..we live out of state in ks and this was for my sons bday and it was ruined.

Very good

2 day stay

Liked: Size of the room. Location
Disliked: It was just ok. I'd probably look for a different hotel in the area next time. My room felt a bit unclean, corners in the bathroom, curtains had stains. Breakfast area was very warm. I couldn't even eat my breakfast in there, honestly. AND the TV channels suck..I don't know when it became ok for hotels to have crap tv but not having channels that families can watch when you advertise yourself as a family friendly place is bad business. It was fine. I could stay there again if I had to but like I said, I'd try to find somewhere else.

Superb

Liked: Everything was good, we stay there when we are in town.

Very nice overnight stop

Liked: The welcome staff was amazing. She went out of her way to be helpful. Breakfast options were very good. Nice spacious lobby. Spacious room and plenty of pillows. Lots of restaurants nearby but crossing the roadway is dangerous so better off driving anyway. Surprisingly they had a bar in the lobby which wasn't open although the receptionist offered to open it for us if we needed to which we declined. A small outdoor seating area and beautiful weather was a plus! Close to the toll road and gas.
Disliked: May have needed new batteries in the TV remote as it was hard to turn off and on. Lighting in the bathroom was not very good. Shower curtain needed to be a little larger and leaked on one or the other side. Maybe it's just me but I found it confusing to have a wall unit and a thermostat and struggled to get the room to the temperature I prefer.

Had a great time

Liked: The breakfast was OK. Eggs were a bit flavorless but the potato and sausage was good

It was fine - but...

Liked: Good location. Comfortable bed.
Disliked: The alarm clock in my room looked like someone had puked on it and it wasn’t able to be fully cleaned. That thing is disguising and I cannot fathom why it would be left in the room. The bed skirts are in dire need of cleaning and I found someone else’s hair in the room. Also, the telephone has no buttons. Why keep it in the room?

Very good

Superb