We are looking forward to coming back to the area and will definitely stay here. It was convenient to England Bros Park.

Liked: The staff was the best (especially Joyce, who went out of her way to help us with taxis, suggestions on places to go and things to do. Anything we needed, she got for us). The room was clean, the hotel was nice. The coffee was good and there was a good selection of breakfast items.

Liked: Clean and convenient to Derby Lanes

Bad

Liked: Room was not what i ask for. And when leaving to get refund to go to different motel that had handy cap room the people behind the counter charged my card twice more instead of refunding my money locking it up for 3 days till they could put it back on my card making the rest of my trip very stressful

Good value, attentive staff...would stay...

Liked: Price and quality for price
Disliked: Floor was filthy. We askes immediately for it ro be cleaned. Our bare feet were black on thw bottom

Passable

needs to be more prepared...

Liked: nothing
Disliked: customer service - check in time 3:00, wanted to charge more $$ to check in early and finally got check in at 4:30

Poor

Liked: The staff were nice and they try to make it clean and if I was paying $100 a night it would’ve been fine but paying $300 a night the whole place is full of mold. The beds were terrible thank God I brought my own sheets the door was filthy like it’s never been cleaned again if it was $100 night room it would’ve been great. I realize there was a festival and I had to pay more wouldn’t have minded if it wasn’t moldy and Gross. The bathroom is my biggest complaint in the bed to be honest.

DONT WASTE YOUR MONEY !!

Liked: NOT ONE THING
Disliked: No hot water, floors were sticky/dirty, “mini” TERRIBLE pillows, walls were black in bathrooms, nothing was plugged in, 2 outlets in entire room…… the list goes on! I want a refund

Pleasant

I will not stay there...

Liked: I didn’t eat breakfast there
Disliked: There was nothing in the room. Just the two beds. One very uncomfortable chair and no table at all. Where do you expect people to enjoy their meals? The bathroom was way too small. The pictures you see on the website are not at all accurate to what the room actually looks like. Also, the beds were broken underneath so very uncomfortable to sleep on.

Disappointing