Staff was friendly and helpful. Accommodation was nice.

The room was very nice - clean with a great view overlooking the city at night. For the price, I was greatly pleased.

Liked: Great room.

We had a good time even with the renovations going on.

Liked: Staff are helpful.

Good location if travel by...

Liked: Good location for transit/visiting with car, close to highway. Free parking. Pool room quite outdated but nice warm water. Rooms spacious and clean.

Overall it was a nice,...

Liked: Staff were friendly and rooms were clean
Disliked: For some reason our heater wouldn’t stay warm.

Superb

Could have been better

Liked: Cleanliness of the room was 7 out of 10. Shower bar was broken so curtain bunched up in the middle and water sprayed out both sides and soaked the floor. Refrigerator was not very cold. TV was small. Front desk staff were condescending. No restaurants in the immediate area unless you count Dunkin which was dirty. Breakfast was meh. Would have been nice to have fresh fruit.

Good stay at the Springfield...

Liked: We stayed in a typical, standard room with two queen beds and overall, our stay was good. The beds were comfortable and a decent breakfast was served with items that were replenished regularly.
Disliked: We had a few issues with the air conditioning unit that was not warming up the room (throwing cold air instead). It took two visits from maintenance to finally get the room warmed up (but it eventually did!) We also had an issue with the shower - the water was only coming out from the bottom spout and it took some time for it to come out of the top shower head (but it eventually did as well).

I loved it

Good

I was comfortable and the...

Liked: Breakfast adequate, I drank coffee and had oatmeal, that's just me.Bed was comfortable, pillows, linens and furnishings average.Outlets were loose on some lamps. No USB or USB-c. Wifi was not secure. 5g in area.The casino seems to have driven up the price of a hotel in Springfield, my home town of 50 years ago.I was comfortable and the staff was very welcoming and friendly.
Disliked: need: upgrades to towels and pillows, need distilled water for CPAP, some outlets on lamps would not hold plugs(loose). Updates to wifi, add USB and C outlets.

A one night experience was...

Liked: Immediate friendly, responsive and helpful front desk staff!
Disliked: When we entered our room after check in it was not cleaned-a mess. The front desk clerk said bring your family and belongings down and we will get you a clean room ( easier said then done with 'stuff' from 3 granddaughters!). The same room type (from 300 to 400) a floor up was assigned. It was clean but not in my experience a 'suite'! There was 1 little shampoo and conditioner and 2 small soaps- used up after swimming in the huge -but sadly needing upkeep ( plaster pieces missing all over, string pull shower in the open with only cold water to rinse before entering pool- no changing rooms or bathrooms nearby) pool. Only one small table for entire pool area (to put your things on). Suite had pull out couch but if one did that there was NO walking room let alone living space for us. Refrigerator and microwave was stuffed in cabinets both very small. Coffee maker had coffee for one but no tea for this tea drinker. Breakfast buffet ran out of cofee at 7:30 in the morning. Sausages were greasy, eggs were mildly warm, no pastries- just white and brown bread, English muffins and plain bagels. Only two dry cereal choices. All our other La Quinta stops over the years were far better in all areas than this! For 200$ (with the senior discount) it was way overpriced! We stopped at DD next door after our 11:00am departure.