La Quinta Inn & Suites by Wyndham San Antonio Lackland

Disliked: This place has obviously had more deferred maintenance than TX roads. It was mostly clean; one pool inoperative and most of the property has last seen an upgrade back in the 80's.

Poor

Liked: I didn't like the fact that I left my firearm in the room by mistake ,and by the time I realized I had left it room had bee cleaned and housekeeper swears she didn't find anything ,when I know for a fact it wasn't in room. They did not return my gun ,nor did I get a call from the Manager addressing the situation that had happend.,seems like they didn't care about my concern. Will not be staying again and also will be letting family and friends know not to stay here because God forbid you leave a item behind in the room it will NOT be returned to you.
Disliked: I didn't like the fact that I left my firearm in the room by mistake ,and by the time I realized I had left it room had bee cleaned and housekeeper swears she didn't find anything ,when I know for a fact it wasn't in room. They did not return my gun ,nor did I get a call from the Manager addressing the situation that had happend.,seems like they didn't care about my concern. Will not be staying again and also will be letting family and friends know not to stay here because God forbid you leave a item behind in the room it will NOT be returned to you.

Poor

Disliked: One chair in my room. Shower head leaked and sprayed

Disappointing

Liked: Decent hotel. Lobby was clean. Room was clean.
Disliked: Outside needs repairs.

Bad

Liked: Close to the Lackland base
Disliked: The comforters had holes in them, dirty floors, uncomfortable beds.

Exceptional

Very poor

Passable

Comfortable

Liked: Good location
Disliked: Parking lot

Thieves

Liked: Don’t go
Disliked: My trip summary was $388 but they charged my card $590 and they do not want to reimburse me the difference!