La Quinta Inn & Suites by Wyndham San Antonio Downtown Guest Reviews
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1.0 miles from San Antonio centre |
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Suheri V, Goliad, visiting Vibes Event Center Sun, 25 September 2022
I booked this hotel because we bought tickets to a concert and saw it had the best reviews but I had the worst experience. Well, when we checked in there were two ladies checking me in at the same time which was weird. I thought it should've just been one person. Well we got to our room and we were getting ready to go to the concert and I had my boyfriend and my daughter stay there in the room while we went to the concert. I got a call from my boyfriend saying the they were going to call the cops cause they didn't know who he was so I had to leave the concert just so I could figure out what was going on. What made me even more mad is that I got the call as soon as the concert was about to start. Well I got to the hotel and came to find out that they gave me someone else's room. I literally spent so much money on the concert tickets just so I couldn't go see them. They literally made my boyfriend wake up my daughter because of their mistake and this literally happened at around 11p.m. They didn't even offer us a discount or our money back for a least one room because I had booked two rooms. This was the worst experience. Why get the cops involved when it was their mistake. They should next time have one person checking people in instead of two because that's how this mistake happened. Will never book a room here ever again and don't recommend for anyone else too.
Liked: Nothing.
Disliked: Everything.
Brenda Thu, 27 March 2025
Exceptional
Brenda Thu, 27 March 2025
Exceptional
Nery Thu, 27 March 2025
Passable
Liked: Need to get the elevator repaired it takes long to open and it takes long to go up and down
Surya Wed, 26 March 2025
Very good
Rachel Wed, 26 March 2025
Good hotel in walking distance...
Liked: Lovely room. Very large with really comfy bed and spacious bathroom. About 10 mins walk to river walk.
Disliked: Breakfast was very basic with not much choice
John Wed, 26 March 2025
Excellent stay at La Quinta...
Liked: Very good hotel. On site parking was an excellent plus. Our room was great. It seemed as if it was designed by someone who cared about space, comfort and facilities. It was more like a studio apartment; really good. Nice seating area, spacious , good bathroom. Breakfast was fine; nothing special but perfectly adequate. Check in was straightforward ( you can check in online prior to arrival to speed up the process). Nice pool area and small but adequate gym. Only a 15 minute walk to downtown l
Disliked: Pool didn’t open until midday. Hours were ( from memory) 12.00 - 22.00… wouldn’t 10.00 until 20.00 be more convenient ? The lift was snail pace slow..maybe speed it up a tad ?
Esmeralda Tue, 25 March 2025
Exceptional
Stephanie Mon, 24 March 2025
Exceptional
Leticia Mon, 24 March 2025
Exceptional
Georgeanna Mon, 24 March 2025
Exceptional