I booked this hotel because we bought tickets to a concert and saw it had the best reviews but I had the worst experience. Well, when we checked in there were two ladies checking me in at the same time which was weird. I thought it should've just been one person. Well we got to our room and we were getting ready to go to the concert and I had my boyfriend and my daughter stay there in the room while we went to the concert. I got a call from my boyfriend saying the they were going to call the cops cause they didn't know who he was so I had to leave the concert just so I could figure out what was going on. What made me even more mad is that I got the call as soon as the concert was about to start. Well I got to the hotel and came to find out that they gave me someone else's room. I literally spent so much money on the concert tickets just so I couldn't go see them. They literally made my boyfriend wake up my daughter because of their mistake and this literally happened at around 11p.m. They didn't even offer us a discount or our money back for a least one room because I had booked two rooms. This was the worst experience. Why get the cops involved when it was their mistake. They should next time have one person checking people in instead of two because that's how this mistake happened. Will never book a room here ever again and don't recommend for anyone else too.

Liked: Nothing.
Disliked: Everything.

Superb

Liked: The location is awesome. The room is huge. The bed is super comfortable. The spa bath is my favorite part.
Disliked: I wish the living area had an ottoman or a coffee table to prop your feet on while watching tv. It's certainly not a deal-breaker but it would make the room more comfortable.

Disappointed

Liked: na
Disliked: fridge was dirty, no blankets were provided after requesting them 3 times. during breakfast everything was empty, they didn't refill anything, they run out of coffee, coffee cups, and all other breakfast items (bread, eggs, fruit, etc), silverware.

Superb

Exceptional

Liked: Great breakfast. Great location.

Superb

Great place definitely coming back!!

Liked: Great location, friendly staff, great room size loved it!!
Disliked: Nothing

Clean and convinient place to...

Liked: The location is very good, just outside the center, so is very convinient and relaxing at the same time.
Disliked: The breakfast could be better. Is always the same and with just a few options.

Superb

Perfect when traveling with a...

Liked: Great location for walking to sights, grocery store across street with good pizza, very nice breakfast selection, great staff, pet friendly, comfortable bed, huge room.
Disliked: Nothing