Exceptional

Very good

Exceptional

Great place to stay if...

Liked: Convenient locationQuiet, even being in the flight path of O’HareHelpful staffContinental breakfast
Disliked: Parking charge

Staff helpful and considerate

Liked: Location close to airport.
Disliked: Shuttle small and couldn’t take all customers waiting.45 minute wait between arrivals and unable to get a seat on second run either.Took taxi and difficulty locating hotel as the address given arrives at a Wyndham .. the La Quinta is hidden behind.

Great place to stay while...

Liked: Stayed here when the hotel was new for an Agust D concert and stayed again, this time, for J Hope's concert. This is the perfect place to stay if you're attending an event at Allstate Arena, it's a short walk through the parking lot to the arena. No waiting in traffic or waiting for an Uber, just walk back to the hotel after the event. Breakfast was as good as always, the staff is really nice and the beds are extremely comfortable. If you like planes, this is the perfect hotel for watching the planes land at O'Hare. They have good soundproofing though, so you can't really hear the planes when you're inside the hotel. We came to Chicago by train, took the Blue Line to O'Hare and we were picked up by the hotel shuttle. It was just a good experience all around. Would absolutely stay again for any other events at Allstate Arena.

Once again a wonderful trip...

Liked: The location is perfect for a concert at Allstate Arena. No need to drive just on the other side of the arena is restaurants and a Target. I’ve stayed here before and it was so clean and the staff is so nice. I won’t stay anywhere else.
Disliked: The parking lot isn’t that great. There is a huge gap down the middle of the road leading back to the hotel. Luckily I had an SUV but a small car could damage the under carriage of their car. Have to be careful driving.

Staff was no help

Liked: Good location for concerts at the Allstate Arena
Disliked: We paid for parking for 2 nights, which was $40 in total. We got towed since the parking pass fell off the mirror without us noticing. The manager said there was nothing they could do since the towing company had already taken our car it was out of their hands. We went to the towing company and had to pay $260 to get our car back. The towing company told us that we had to discuss it with the hotel since it was the hotel that called them to have us towed. Each of them told us to discuss it with the other, and nothing was done. The room was slightly dirty, with some trash still left in the room from the ones who stayed previously. In the bathroom, the only thing that looked clean was the shower. Everything else looked like it wasn't even attempted . All in all, it is not one of the places I would recommend.

Superb

Liked: Very clean with a convenient location by the Allstate Arena