La Quinta Inn & Suites by Wyndham Reno, Reno

Good

This place was VERY BAD!

Liked: Nothing.
Disliked: Everything

I would never stay there...

Liked: Receptionists were polite.
Disliked: Extremely filthy. Pubic hair in the bathroom. Blood stains on the comforter. Pillows were dirty. We bought sheets and pillows to use.

Though it was short It...

Liked: Location ... close to the airport.
Disliked: State of the outside of the property. Could use an upgrade.

Bad

Room was not what i...

Liked: Nothing, it was dirty.
Disliked: That i booked a King bedroom & they gave me 2queen beds with stained sheets on both. They claimed it being the last room available.

Very good

Liked: Friendly staff, great value
Disliked: Old building, needs updates

Pleasant

Passable

Disliked: I tried cancel because Expedia does not tell you about the expensive deposit or the surcharges. It tells you total charge and then racks it up $200 upon arrival! then you can’t find a number to cancel. while I’m trying to have a good night, I don’t feel like jumping through hoops to get a number to cancel my reservation. The number on Expedia for cancellations kept taking me to the front desk of Quinta which couldn’t help me even though the man was very lovely and nice. This was all a pain and won’t using Expedia for a booking hotel again. Orbitz was way easier

Wow - not coming back...

Liked: It is located centrally and close to the airport
Disliked: We had to wait about an hour and a half to check it - the front desk attendant had left a printed, laminated card saying "Sorry for the inconvience" (looks like this is common practice) and then charged a fee for our small dog even though we showed him the email saying "No Charge for your pet", the carpet was wet, the bathroom looked like it may have been wiped a little but not cleaned, the bed sheets were stained (fortunately we had 2 beds), the room smelled musty, the shower can't be turned all the way off so sounds like rain all night in the bathroom. Ended up putting our luggage up on the 'spare' bed and putting on my shoes to walk to the bathroom in the middle of the night. Not the absolute worst motel experience (there was a Motel 6 about 30 years ago...), but quite a suprise for a Wyndham chain.