Exceptional

my stay

Liked: booking price included no pet fee was severely overcharged room. was left oo be cleaned got back beds notm ade no lagan towels were left I haven't checked but they changed me 75 for cleaning deposit bet they kept it morning sraff was extremely cold evening staff was excellent great attitudes rastnot
Disliked: flip last questions evening staff breakfast security were great

Very good

Disappointed

Liked: The staff was good
Disliked: There was no couch bed in there food wasn't good rooms weren't up to standards phone didn't work we had no remote for the TV beds wasn't comfortable

disappointed

Liked: The location was good
Disliked: The room wasn't that clean the tub had a lot of Stan's. Our TV didn't work and was not able to get a replacement. some of the staff were not that pleasant

Someone needs to call me...

Liked: I need someone to call me concerning this reservation. They were rude and screamed at me like I was there child. Refused my refund after being in less than 30 min. Would not give me supervisor number or information.
Disliked: I will never book with this app again. I got no response from the hotel or booking.com. worst experience ever.

Superb

If you are looking for...

Disliked: My 1st room had a uncomfortable odor in it which I asked for another room which they granted me that smells much cleaner.

Good