La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress Guest Reviews
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0.9 miles from Hawaiian Gardens centre |
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Paola Fri, 15 November 2024
Good
Ferdinand Wed, 13 November 2024
Our stay was comfortable and...
Liked: There are many and various places to eat at walking distance. The staff were friendly and helpful. Very clean room.
Disliked: Coffee during breakfast was always cold.Bathroom shower and toilet are working alright but need maintenance/repair.
Jj Tue, 12 November 2024
Pleasant
Sandra Tue, 12 November 2024
I have stayed here before...
Liked: I have stayed here on a previous holiday. The area has great shopping areas and theaters close by. It was value for money and I would stay again if I am able to holiday in the States again.
Disliked: Being on the "short" side of height, I found the bed a little difficult to climb into - plus my age and weight are against me! However, I used the armchair to boost myself onto the bed - it was comfortable and lots of pillows :)
Abel Mon, 11 November 2024
Clean place, friendly stuff,
Liked: Pets friendly
Disliked: Breakfast bar was empty most of the time, no coffee
Tiantao Sun, 10 November 2024
Good
Kaycee Thu, 7 November 2024
Front desk clerk checked me...
Taylor Thu, 7 November 2024
Very easy and quick check...
Liked: very quite and very clean. bed was really comfortable. Glad they had free breakfast and it was really good
Disliked: Everything was perfect
Yolanda Sun, 3 November 2024
Exceptional
Liked: Everything!!Front Desk Was amazing Breakfast was amazing !!very peaceful and clean
Sara Thu, 31 October 2024
Do not stay!
Liked: There was nothing I liked about my stay here. There was however one very kind and understanding young lady at the front desk when I had all my complaints the first night. She said she would bring it up to her manager ASAP and figure out some kind of discount they could give me. She did tell the manager, but he said we would talk about it in the morning. I never seen him again. So I ended up calling booking.com instead and complaining to them. Still waiting to see what kind of compensation they give me.
Disliked: Overall this hotel is in complete disarray. It's filthy! From the moment you step foot out of your car. The parking lot was just filled with trash and cigarette butts everywhere. The entrance was in desperate need of a clean. As you walk through the hotel the carpets are filthy and stained. The only elevator was filthy and had trash that wasn't picked up for 3 days. They advertise having a Jacuzzi which is the only reason we booked this hotel because of the jacuzzi, the free breakfast, and pet friendliness. The jacuzzi did not work it wasn't even lukewarm. Jets were broken and the jacuzzi area again was full of trash that was there the day we showed up and still there the day we left. Also cigarette butts everywhere. I had spent an extra $30 to upgrade our room to the deluxe king suite that supposedly had a hot tub in it but found out none of the rooms had a hot tub. Once the manager found out I had a dog with me because I did pay an extra $50 to bring my dog, he moved our room from the king suite to the third floor which had what I believe to be poop stains on the carpet more than one and I can't help but believe that this is why he moved me to this room. And I did not get my $30 back for the upgrade that we did not get. So far, hotel is completely filthy and they don't have anyone cleaning up not even the parking lot let alone the inside. They have no jacuzzi which was really important to us. Now we are just hoping that they had a decent breakfast lol not even close! The first morning they were completely out of food by 7:30 a.m. they advertise that breakfast is from 6:00 a.m. to 9:00 a.m. everyday. But at 7:30 they were completely out. When we asked one of the ladies that was cleaning up around the dining area she said sorry there's no more. I didn't even bother to complain or talk to anybody right then we went straight to a diner down the street and got breakfast. The next morning I set my alarm for 6:00 a.m.