Very good

Liked: The staff were friendly and efficient
Disliked: Rooms could be updated with showers only

Superb

Good location close to shops...

Liked: The room had a separate sitting area.
Disliked: The carpet in the room was very dingy and just seemed dirty. The lighting in the seating area was very dim as there was only one lamp in the corner; no overhead light and no window in that area. Also the sofa had a broken arm rest that was just left laying on the floor and the sofa was stained. Bathroom is small and shower doesn’t have good water pressure.

Exceptional

Liked: The whole establishment was excellent! The shower pressure was AWESOME. Clean from driveway to the room. Both the night shift and morning shift girls at the front desk was very sweet professional, well mannered and respectful. The Breakfast was fresh hot and filling. Can not say enough about our stay here at LaQuinta in Montgomery. We will definitely add to our list to stay and referrals.
Disliked: Absolutely no complaints at all!! Location, cleanliness, comfort and Staff was on point!

Filthy room, Rude Night Clerk

Liked: The location in the East Chase area is desirable.
Disliked: The room that was assigned to me was never cleaned by housekeeping and wasn't checked by the housekeeping supervisor. The bed wasn't made, the sink had water on the counter, dirty towels were on the floor, and there was fecal stains in the toilet. The room they upgraded us to had a musty smell and moisture issues. It was half cleaned. I found so many long hairs that did not belong to us. The night front desk clerk also told me that since I pre-checked in, is why the room was probably missed. I refused to allow her to pin it on me and I told her it was unacceptable.

Passable

Liked: location is great
Disliked: the room had a smell to it; like a dog smell

it looked like a hostel

Liked: the desk clerk got me a fork when my take out order didn't have one
Disliked: at check in the clerk ignored my questions and was more interested in getting my pet deposit. The streaming did not work on the TV . bathroom sink clogged not toilet paper on the roll. overall the place is dull, no type of seasonal decoration or anything. it was cold and sterile

Good for a one night...

Liked: The room was quite large and well equipped. I liked having the big tv in the dining room with the news on. Staff was cordial and helpful.
Disliked: My room faced the front so got some road noise. I had to keep curtains tightly closed as folks could see in as I was on the first floor. Eggs were cold. My AC kept going off and I would wake up hot then I would fall asleep again when it came on. Wish there was a way it could be more consistent......a fan would help.

Our stay 10/19/24

Liked: The hotel had some very good air freshener. It smelled like fresh laundry throughout the whole building. The beds were comfy. The breakfast was good.
Disliked: There was an additional $50 refundable deposit not mentioned by booking prior to our stay. The swimming pool was VERY cold, like an ice bath. The kids were only in it for maybe 10 minutes and could not take it anymore. This was the WHOLE reason for booking this hotel.