Liked: Customer service.

It sucked. Don’t stay here.

Liked: It was close to restaurants and shopping. The room was clean.
Disliked: Paper thin walls. I could hear every profanity the neighbors said when they loudly arrived at 3:00 am, and then again when they woke up:(The door was hard to close and to lock.

Pleasant

Option of last resort

Liked: Location and it was very quiet with ample parking. Worked in a pinch when everything else was sold out or priced out because of a game in town.
Disliked: Ready for a total refresh. Carpets in hallways looked newer, but finish and decor of rooms seems untouched since the 90s. Musty, dank smell from AC units. Saddest breakfast ever, trays of rubbery eggs and grey sausage, and very little else.

Exceptional

Cleanliness needs to be addressed.

Liked: The location was great. We were in the area for medical appointments and it was nearby and easy to get to. There were plenty of restaurants nearby. The price was good and the room was decently spacious.
Disliked: We ended up not staying because the rooms were dirty. I called and asked for a cleaning wipe when I saw the bathroom was dirty (it had clearly been recently used though the rest of the room was clean), and they offered to move us to another room instead. That bathroom was also not clean (the toilet was dirty in this one as well, and there was hair in the sink and shower) and there were no mattress protectors on the beds. The sheets in the second room were stained. We decided to leave and find another hotel at that point. I believe the manager was told so this will hopefully be addressed in the future.

Pleasant

Liked: Centrally located
Disliked: It was dirty. Everything at face value looked clean, but then you stay there a couple days and start to notice the small things like the floor behind doors and the walls are unswept and have stains

Disappointing

Liked: One elevator went out. Not as clean as La Quinta’s usually are & food was not great.

Barley decent

Liked: Bed was comfy
Disliked: Thin walls, noisey, elevators falling apart and broke , outdated, smells like smoke, bathtub drain is slow, recliner ripped,

The location is good, but...

Liked: Location
Disliked: The restroom and shower were dirty, so I had to disinfect and clean everything myself. The beds were very uncomfortable; you could feel the springs in the mattresses.