Bad

Liked: The GM had family members in the room next to mine, room 123, and their daughter was screaming constantly demanding to be let out so she could run up and down the damned hallway screaming her head off! I drove 2 days and I just want to sleep but NOPE that demon kept me awake most of the night and began again at 6am!!!

good stay

Liked: staff very accommodating.. hotel was very clean
Disliked: not a problem but the chair and carpet were faded and outdated. chair upholstery has loose threads.

surgery trip

Liked: location, breakfast and staff
Disliked: parking

eh pay the same and...

Liked: The room was large. It was a good location
Disliked: It wasn't the cleanest. The breakfast was okay, but a lot of things were out of order (juice and the waffle iron) or just never refilled 2 of the 4 cereal choices.

Wont ever stay at this...

Liked: They upgraded me to a Deluxe King Room, for the same price, that was fine, Bed was comfy & room was clean. They need to switch out the computer desk with the dresser in room 123, there are no outlets behind, under, or nearby the computer desk, dresser has one right behind it. Morning front desk staff member was much nicer to talk to than the gal when I checked in Sunday evening was. There is a great IHOP 4 blocks east on Rogers Ave with great breakfast selections.
Disliked: they raised the rate on my pet fee at checkin, from $ 10 as published on Booking.com to $ 25, arrogant young lady on check in blamed 3rd party vendors, but apparently no one ever updated those vendors and she demanded I " show her proof "....told her where she could find the info online that I saw... Duhhh. Breakfast selection pretty dismal, jarred out of bed at 4:30 am by Malfunctioning Fire Alarm, everyone booted out to the cold outdoors, staff unable to dismiss alarm for 20 min, couldnt get back to sleep, told that was the 2nd time this week it has happened. Was told Manager of Hotel was aware but nothing done about it yet. That is unacceptable in my opinion. Wont be going back to this hotel, worst LQ hotel in my experience and I have stayed at many LQ hotels.

Exceptional

Pleasant

Liked: Location and Staff was very good
Disliked: Breakfast is not good and even they don’t have quantity of basic like Bread and Fruits

Exceptional

Liked: Amanda is a very good manager and handles every query very nicely.
Disliked: Very good.

Very good