thumbs up

Liked: location
Disliked: maid service

Superb

Exceptional

Bad

Disliked: THE ROOM, THE SHOWER, AND THE DOOR KEY, DIDN'WORK WELL TO OPEN THE DOOR I HAD TO WAIT MORE THAN 2 HOURS TO OPLEN THE DOOR BECAUSE ACCORDING TO THTM (THE EMPLOYEES) THE BATERRIES AT THE DOOR WERE BAD

Gross.

Disliked: Carpet floors and fabric recliner are old and dingy. Breakfast area was too small for volume of guests. Pet-friendly advertised, but no pet friendly spaces for pets outside.

Exceptional

The location was convenient

Liked: Location
Disliked: Website said it included a bottle of wine. Receptionist said it was incorrect and we can call to complain Front desk receptionist had poor customer service skills and was not bilingual. Not very friendly or welcoming Set a negative tone for the rest of the stay

Good and comfortable stay

Liked: The staff was really professional and fast check in and check out
Disliked: The cleanness they use too much bleach but just smells at the first just i had open the door and turn the ac in order to get the bleach smell out other than that it was everything good

nice staff. nonfunctional keys scary;...

Disliked: water in toilet was running all night. we had to open the tank to stop it and then actually shut it off. water was leaking to the floor. had to use towel to mop up water. door key did not work the second night . we got back about 9pm and key didn't work. went to office, got another key which didn't work; repeated this two more times! finally office staff (after she finished with other customers) met us where we were waiting at the outside door and she opened the door for us. there was no housekeeping for the second day so dirty towels we mopped floor with were still in the bathtub and beds were not made.