At check in we were told a charge of an additional $150 would be put on our credit card for a deposit and would be returned after our visit. If I’m already paying for my room and my credit card is on file, why is that charge going through BEFORE any billable issues? If that was in the booking information it has to have been in the tiniest fine print possible. We were also not told that the breakfast provided needed the ticket given at check in that had our room and wifi information on it in exchange for the meal. We ended up leaving the hotel to find a meal elsewhere.

Liked: Proximity to the event we were in town for.
Disliked: Front desk communication.

Liked: The service.
Disliked: Only the heating system wasn't good. It was very loud.

Staff members were welcoming, friendly, cheery and professional. Room was immaculate. Night was quiet. Water was hot. Enjoyed our brief stay!

Liked: Great, friendly staff and wonderful rooms! We loved everything about our stay and will definitely stay again.
Disliked: None.

Very good

Liked: Very nice
Disliked: The only thing we didn’t like is the sofa bed, it was very thin and had a ton of stains all over it.

I was given a double...

Liked: I like the property location, in the middle of everything.
Disliked: I didn’t like how we have to used room card for elevators, the amenities room was expensive. No room service until we leave, the attitude of staff when asking for more towels.

Very good

Very good

Superb

It was good

Liked: The location was great as it is in the middle of the loop. Also, the staff were welcoming and friendly.

Very good

Superb

Liked: My daughter and I enjoyed the hotel, it was close to everything in the city we planned to see. The staff was very helpful and accommodating.

Passable