Exceptional

Hotel from Hell

Liked: My child became ill and threw up on the carpet in the room. I contacted staff and they said housekeeping would clean it up tomorrow. I said, it's puke it needs cleaned up now. I asked for absorbants and disinfectants. I was told they dont have any. I came down to the front desk and a younger guy with dyed blonde hair told me he had only been working there 9 months and said I should check the janitors closet. He unlocked the closet and took me inside and there were no supplies. I asked to move rooms. He said ok, but then called manager for approval and the manager, her name is Dee, said no I Couldn't move rooms. She went on to say, she can't pull something out off her butt for me, and that I can clean the pukevwith paper towels or leave. I did both. I cleaned the puke up with paper towels. I became ill myself, and the next morning we left. Even though we weren't set to check out that day. The lack of cleanliness and professionalism in that hotel are astonishing. I will never stay at a laquinta inn again, and likely never a Wyndham property/hotel. Ending Christmas vacation was literally a better choice than spending 1vmore night in your filthy hateful hotel!
Disliked: See above this hotel needs a major fire and restaurant, and an overall retrain on cleanliness, emergency/hazardous cleanup, and customer service.I will tell you from experience I would write up the kid at the desk. He was puppeting everything the manager was saying on the phone. He may be able to be saved. I however, would fire the manager Dee in order to not only send a clear message, but to get your hotel on track. When I spoke to Dee on speakerphone the level of rudness, and unprofessionalism that spewed from her mouth was appalling. She's a boss. She isn't a manager/leader. She will run that hotel even deeper in to the ground.

Very good

It was ok room smells

Liked: Price
Disliked: I didn’t like being put in a pet friendly when I didn’t have a pet and the room smells of dog, not very pleasant

Stayed over Christmas vacation, property...

Liked: We have stayed here several times, always clean comfortable rooms.Joe at the front desk was very friendly and helpful.

Very good

It was very nice and...

Liked: Very nice
Disliked: Nothing

Had to leave early

Disliked: They say they are a pet friendly hotel, but they are not. I are not allowed to EVER leave you pet unattended

Good

Liked: The cleanliness and the staff was very accommodating.
Disliked: The beds wasn't very comfy and also the chairs in the room was very uncomfortable.