Good place but very poor...

Liked: 1) Pretty spacious room.2) They changed towels and bring new piece of soap daily that is generally speaking convenient but does not save an environment..
Disliked: Nothing went well at all. 1) On my last day there I found COCKROACH in the room. 2) They made both beds without blankets for my first night there and it was very cold to sleep even heater was on whole night. 3) Next morning they offered me a bed cover instead of blanket and with no apology. In the evening I asked for blanket again and they brought me one. 4) Window has very poor isolation so it impossible to sit near it - cold wind from outside through the gap between two window frames.5) I came to the breakfast a bit late, at 8:45 and at 9 am all food was moved out without any question to me sitting and eating there.

Staff were wonderfully kind.

Liked: Very convenient to Siena College.
Disliked: Water in indoor pool was too cold.

Very good

Passable

Exceptional

Liked: The pool was nice and rooms were veryxclan

Superb

Liked: Food was excellent
Disliked: The water went out

Never again filthy mattress

Disliked: We strip beds before using had previous experience with bed bugs rm. 321 matress filthy mattress cover in tatters

Poor

Not going there again

Liked: The facility was fine. I booked there because I needed shuttle transportation to the airport. When I checked in I was told there was no longer that shuttle transportation offered. He gave me a card to call a taxi. As a woman traveling alone I did not feel comfortable or safe. I used an uber which was costly to me. I wouldn’t have booked there if there was no airport transportation offered.
Disliked: My bed and room were comfortable