Great location, great staff, overpriced...

Liked: The hotel was centrally located, close to historic district. Bed was clean and soft, staff was extremely friendly.
Disliked: The pool and facilities lacked the spa feel. Base price for what was offered felt overpriced.

Exceptional

Fun times

Liked: We love the location and the old bones of the property.
Disliked: Expensive for room quality.

Exceptional

Romantic and Perfect Location!

Liked: Had a great stay! Would stay again for sure. It was a perfect and beautiful room! Bathroom was large and spacious with two sinks. Loved our entire stay. It was romantic and practical. The location is perfect and so easy to walk anywhere. The included valet was so easy and never get rid of it! Great valet and bar staff. They deserve all the praise for the hard work. The grounds are gorgeous.
Disliked: I am a hot sleeper and the mattress was not for me personally. But that is expected from me!

We will come back to...

Liked: Restaurant on site, polite & friendly staff
Disliked: Valet parking wasn’t clicking—an awkward experience.

Perfect

Liked: We love this property and it never disappoints. It is quaint with interesting history. Staff if exceptional and location for walking in Santa Fe is PERFECT! Highly recommend it!
Disliked: Nothing

This hotel could be spectacular...

Liked: The location is great. The staff was extremely helpful.
Disliked: Stayed here 15 years ago and it looks like not much has been updated since then. The first room we were given had an air conditioner on the floor with a vent going outside and open window. It was next to an alleyway with intermittent car/truck noise. Hard to believe they would even offer this room at the exorbitant price we were paying. The second room had a raised stone fireplace hearth directly outside the door of an extremely small bathroom. The bathroom had a shower/tub combination which we would not have been able to comfortably use. Just getting into this bathroom without tripping on the raised stone hearth would have been an issue especially at night. The third room offered was bigger, had a good sized bathroom with a walk-in shower and a better location. This room was a much better reflection of the price we paid.

A pleasant stay

Liked: Good location. Breakfast was good
Disliked: Toilet water was brown when arrived even after a few flushes. Took 10 minutes to get hot water