Kyriad Lille Gare - Grand Palais Guest Reviews
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0.9 miles from Lille centre |
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Pierre Tue, 19 November 2024
Passable
Liked: Proximity to concert hall
Disliked: Low quality of the hotel, a bit falling apart, district was okayish
Roxanne Sun, 17 November 2024
Ok for one night if...
Liked: Good location (5min from metro station) + free parking (but depends on arrival if space or not)
Disliked: Couldn’t shower because no hot water + didn’t give 2 sets of towels (when we booked for 2 people) + phone in the room didn’t work so needed to call from our own phone so cost more money + woman didn’t like that we complained about not having hot water and that we wanted a discount for this problem + room next to the lift so a lot of noise
Fabrice Thu, 14 November 2024
Very good
Émilien Mon, 11 November 2024
Friendly staff but cramped, noisy...
Liked: Welcoming and Helpful Staff: The staff was friendly and proactive, providing me with all the additional documents I needed without having to ask. This attentive service was a highlight of the stay.
Disliked: Small and Cramped Room: The room felt very tight, with limited space and an unnecessarily large, unwieldy chair that only added to the clutter.Overpriced for the Quality: Given the overall experience, the price seemed too high for what was offered.Noisy Environment: The hotel wasn’t soundproofed well, so I could hear people moving and talking in the corridors, making it difficult to relax.Unpleasant Walk from Train Station: The route from the train station involves passing through unsavory areas with strong ammoniac smells, which detracted from the convenience of the location.
Damian Mon, 4 November 2024
Highly recommended!
Liked: Quick and easy check-in process. Very helpful and respectful staff members. Free parking available to guests. A possibility to create a copy of the room card for my roommate. Great price for the quality. Nice hotel bar ;)
Disliked: The location was not close to the city centre, but it was close to the Lille Grand Palais, where I spent most of my time anyway.
Iannikis Thu, 31 October 2024
Very good
Tonkinson Mon, 28 October 2024
Good
Omar Mon, 28 October 2024
Good
Claramae Fri, 25 October 2024
Superb
Liked: lovely breakfast with a wide variation, great location for reaching the central area but not being within the bustle of visitors, comfortable bed and pillows. water temperatures were consistent and appreciated that the tap water was drinkable.
Disliked: the cleaning schedule was inconsitent making it difficult to know if our room would be cleaned or if we would not be in the room during cleaning. a small fridge might be a nice addition to be able to store cold drinks but was not a must for either of us.
Alisha Mon, 21 October 2024
Very good
Liked: Close to Lille Grand Palais - 15 min walk. Comfy bed and friendly staff. Parking is safe and secure and free and plenty. Lift is very useful as well as having stairs. Extra pillows in rooms which was great.
Disliked: Shower was really weird with only 3 holes that sprayed like a mist and no main light in the room just small lights.