Kyriad Direct Bordeaux Est Lormont Guest Reviews
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0.8 miles from Lormont centre |
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Nikki Sun, 17 November 2024
Worst Toilet space
Liked: The bed was comfortable and the breakfast was good. The staff when present were nice and helpful. Free parking is great. Good location and well priced.
Disliked: I dont know how they got away with designing a toilet area that small, that should be illegal. It is the smallest toilet space I have ever been in. I am short and not a big person and I struggled to walk into the toilet I had to walk in sideways and the sink still hit me. Its such a tight squeeze. The toilet needs to get knocked down and rebuilt as it is a health and safety risk, someone will injury themselves and they will be liable its really dangerous. There were 5 spiders and cobwebs in the room.
Iswanto Sun, 20 October 2024
Very good value for money...
Liked: As expected
Disliked: The door (of 114) was not closing properly, already informed the front desk.
Marni Wed, 25 September 2024
I will never go back
Liked: Nothing
Disliked: Room was very small, no Wi-Fi, no lift. Staff was not helpful at all
Silva Thu, 19 September 2024
Nice for the price, good...
Liked: The breakfast, the staff and the a quiet place for family and to relax
Disliked: The room is a bit small .
Tim Wed, 14 August 2024
Good
Liked: Beds comfy and room clean,
Disliked: Bathroom very small !!Nothing near to get food or drink
Francis Sat, 13 July 2024
Passable
Paula Mon, 17 June 2024
Good
Nic Fri, 14 June 2024
Cheap and basic place to...
Liked: They remained open until I arrived, which was later than planned. The gentleman at reception was amiable. The breakfast was good. There was lots of lovely hot water in the shower.
Disliked: The room was tiny. The bathroom even smaller. The bed was the most uncomfortable I have ever slept in. I literally woke up at 2am with a back ache and fell asleep 90 minutes late while sitting up. I woke again at 6.30 am still sitting up
Angela Fri, 12 April 2024
Only a few hours but...
Liked: Liked NOTHING AT ALL. This was the worst hotel we have ever had the misfortune to stay in. The room was no bigger than a cabin on a cross channel ferry. If you sat on the edge of the bed you could not open the door. The bathroom did not smell good. Again it was smaller than a cross channel ferry bathroom. There was only one pillow and reception insisted there were 2!! We booked bed and breakfast- on arrival we received a receipt for same. When we tried to have breakfast early the following morning the rude staff would not allow us because they insisted we had not paid, even showing them the printed receipt was no good. We had a very long drive ahead so we stormed out without breakfast. RUDE INCOMPETENT STAFF AND DREADFUL HOTEL. Booking. Com doesn’t care nor does Kyriad hotels care about their guests.
Disliked: Absolutely everything was dreadful and the worst value for money ever- the worst 71 euros ever spent.
Ruben Tue, 12 March 2024
Avoid
Liked: I arrived and they hadn’t prepared my check in. I tried contacting them several times before I arrived and once I arrived via all the available phone numbers they have. Until this day they’ve never replied to me or booking about the situation.
Disliked: I arrived and they hadn’t prepared my check in. I tried contacting them several times before I arrived and once I arrived via all the available phone numbers they have. Until this day they’ve never replied to me or booking about the situation. We have made several attempts to try to get in touch with them. They took my money but never gave me a room and I was stranded because of them( haven’t got my money back either) Horrible experience, even worse customer service. At least try to solve the issue after what occurred but no they are too lazy to even reply to me or booking about the situation.