Krystal Monterrey, Monterrey | ConcertHotels.com

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Krystal Monterrey eeef

Krystal Monterrey, Calle Corregidora 519 Centro, Monterrey
Area: Monterrey

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3.95

HOTEL RATING:

GOOD

3.95 out of 5 (476 Ratings)

3.0 miles from Monterrey centre

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Located in Monterrey a 5-minute walk from MARCO Museum Monterrey Krystal Monterrey provides accommodations with a fitness center private parking a restaurant and a bar. This 4-star hotel offers room service a 24-hour front desk and free WiFi. The property is 0.7 miles from the city center and a 3-minute walk from Macroplaza. At the hotel all rooms have air conditioning a seating area a flat-screen TV with cable channels a safety deposit box and a private bathroom with a shower free toiletries and a hairdryer. At Krystal Monterrey each room includes bed linen and towels. A buffet breakfast is available every morning at the accommodation. A business center is at guests' disposal at Krystal Monterrey. ITESM Campus Monterrey (Monterrey Tech) is 2.4 miles from the hotel while Obispado Museum is 2.6 miles away. The nearest airport is Monterrey International Airport 20 miles from Krystal Monterrey.

Check-in time: 15:00 Check-out time: 12:00

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4

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7

1 room

7

2 guests

y

Free Internet

E

Fitness Center

A

Business Center

w

Non Smoking

q

Accessible

x

Free Breakfast

j

Free Parking

u

Swimming Pool

B

Airport Shuttle

r

Pets Allowed

` Business Center

` Meeting/Banquet Facilities

` Room Service

` Safety Deposit Box

` Air Conditioning

` Bar

` 24-Hour Front Desk

` Elevator

` Coffee shop

` Hair dryer

` Heating

` Wheelchair accessible

` seating area

` telephone

` alarm clock

` kitchenware

` Concierge services

` Free Wi-Fi

` Restaurant(s)

` Closet

` Daily Housekeeping

` English

` Spanish

` Non-Smoking Rooms Available

` Parking Available

` Sofa

` Linens

` Private Entrance

` Carpeting

` Wooden/Parqueted Flooring

` Staff follow all safety protocols as directed by local authorities

` Shared stationery such as printed menus, magazines, pens, and paper removed

` First aid kit available

` Cashless payment available

` Mobile app for room service

` Hand sanitizer in guest accommodation and key areas

` Access to health care professionals

` Staff trained in safety protocol

` Temperature check for guests and staff

` Free face masks

` Ticket services

` Contactless check-in/out

` Food delivery

` Body thermometer available

` Daily disinfection

` Facilities for disabled guests available

` Fitness center

` Ironing amenities

` Laundry services

` Luggage storage & lockers

` Non-smoking property

` Room towels provided

` Separate shower/bathtub

` Toiletries provided

` Tour services

` TV & Movies/Shows

` Wake up call

` Physical/social distancing guidelines

` Protective screen or physical barriers in appropriate areas

` Individually-wrapped food options

` Air conditioning in public area

` Socket near the bed

` Tile/marble flooring

` Reading light

` Desk/workspace available

` Cleaning products available

` Room service available

` Clothes drying rack

` Parking available (charges may apply)

` Valet parking (charges may apply)

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Hotel Reviews
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Krystal Monterrey Guest Reviews

Overall Average Score:

Good (3.95 out of 5)

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Superb

Very good

Very good

Bad

The worst hotel experience of...

Liked: Central location.
Disliked: The most terrible hotel experience of my life. Staff do not speak english at all. My room had so much noise in bathroom, they changed. 2nd room had very strong chemical smelling in bathroom. I was so angry. They given me a 3rd room, which was totally dirty. Bed had marks, ground had hairs, toilet was so dirty. I was so tired and did not want to argue more. Then, even I given them company details 3 times, they did not issue my invoice. They might be a TAX cheater.

Superb

Liked: Nice bed bad pillows
Disliked: Valet was very very rude to the point of wanting to get into an altercation

Terrible. Shady service and response...

Liked: It is conveniently located in the Macroplaza area and close to Barrio Antiguo.
Disliked: We booked a room with Mountain View and they resisted giving it to us saying that it was a Booking thing. The suite they gave us did not have working heating. We spent a night freezing in the room with freezing temperatures in the city. Other customers complained about this. They sent their workers to fix this five times with no success and they offered us space heaters and blankets. We complained about this and they moved us a simpler room and refused to refund us the difference.

Good

Exceptional

Disappointed With Staff

Liked: The location was excellent
Disliked: We had problems with the heater and we asked them to come fix it three times. None of the times did they come to check on the problem. It was about 40 degrees Fahrenheit those days so it was something we really wanted them to fix. I think it bothered us even more that we asked 3 times for them to fix it and they didn't care. My parents also had a room at the hotel and their room also had the same issue.

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Krystal Monterrey Calle Corregidora 519 Centro, Monterrey

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