Liked: Proximity to the venue.
Disliked: Cold bathroom.

Very good

Liked: People were great Loved the bar
Disliked: Breakfast was lacking

Spotless, efficient and well located

Liked: Spotlessly clean and very well located. Friendly, professional staff and well maintained.
Disliked: A little noisy from traffic. But isn’t every hotel on NYC?

Very good

A disappointing element of the...

Liked: Location and decor were nice
Disliked: The staff were rude and impolite.I get that America has a tipping culture but these people expect tips for saying hello.I paid 3800 for a hotel room and when we needed a replacement key they expected a tip!Is a tip not for "exceptional" service?

Superb

Liked: The hotel is just a few blocks from Penn Station, and yet a very nice, immaculately clean boutique hotel. The service was professional and friendly. I would definitely go there again!

Very good

Very good

Liked: The shower was very good
Disliked: The elevators bit too busy

Great hotel in an excellent...

Liked: Great location (subway station almost right outside the front door), lovely staff and a very smart hotel.
Disliked: The unavoidable $30 per room per night charge for extras such as fancy water, a water bottle and access to some cookies in the afternoons should be optional. We were out every day so were basically charged $30 for a couple of water bottles. A bit cheeky.

Very clean accomodations, friendly, helpful...

Liked: Use of robes and umbrella was nice; liked the penthouse.
Disliked: Sometimes the 2nd floor coffee/tea were out of order, and that's the only snack available, so it's important.AC didn't turn down in our room so we had to get someone to turn it off entirely.