Kimpton Riverplace Hotel Guest Reviews
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1.4 miles from Portland centre |
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Bonnie B, Victoria BC, visiting Keller Auditorium Mon, 22 September 2014
Good view; arrived about 2 hours early and was allowed to check in which was nice; good walking location to see all of Portland.
Liked: Nice hotel; good location to attend concert at Keller Auditorium.
Lehman Sun, 1 December 2024
Very good
Liked: Beautiful view of the water
Disliked: Musty smell
Shiree Sat, 30 November 2024
Superb
Liked: The view
Disliked: The housekeeper just walking in without knocking first
Elvester Mon, 25 November 2024
Superb
Liked: The room was amazing. Enough room for 3 adults and a 3 year old. The adjoining room had its own couch and TV. So everyone was able to enjoy and relax in thier own space. Room service was fast and the food great!
Disliked: The heat did not work very well in the adjoining room with the bunk beds. It stayed pretty chilly.
Eduardo Sat, 23 November 2024
Nice place by the water
Disliked: it was a little far from Downtown
Jacqueline Thu, 21 November 2024
Superb
Katie Fri, 15 November 2024
Exceptional
Jake Thu, 14 November 2024
Exceptional
Neal Sat, 26 October 2024
Very pleasant - hope to...
Liked: Awesome location on the river and close to the Keller where we went to see a show. Dinner at the restaurant was great and the server was very pleasant.
Disliked: No complaints. Need to be careful when using Booking.com - some confusion regarding the fact that I booked a room with free parking - that did not show up when we were checking in.
Scott Thu, 24 October 2024
Terrible because of property damages...
Liked: Great beds.
Disliked: Parking. The check in guy said that the only parking they had was very high cost valet parking. They then said there was street parking outside, but they did not recommend it if there was anything of value in the car. Since we had been traveling, we had many belongings in a roof top carrier that could not be conveniently be removed for a two night stay. He also said there was a public inside structure down the street that had security cameras and other protections. I thanked him and went to park the car. What he didn’t tell me was that the public lot had very low ceilings and that the posted height limit was not visible at night. As a result, entering the lot destroyed the roof top carrier.I explained the situation to the clerk, who apologized. I asked for a form they used for guests to request reimbursement for damaged property. He said they didn’t have one but that he would leave a note for his manager to read in the morning. He also said the hotel would comp me for that nigh’s parking. I thanked him but said that I had already paid for the parking and that they had no other safe parking to offer me.After breakfast. I stopped at the desk and asked a more senior person if they had received a note from about the situation. He was very curt and told me that they were not liable for damage to customers’ property off hotel property. I said that the hotel had directed me to the parking lot, was very precise in describing the security precautions but said nothing about the unusually low height limits. He interrupted me and said “hotel staff did not direct you to the garage. You were given options.”When I said that was a narrow and inaccurate description of what staff told me, he interrupted me and said “since you are threatening litigation,here’s the card of the senior manager.” As I told him I was not threatening litigation he turned and walked away.
Eric Sat, 19 October 2024
Good