Cool hotel in West Hollywood...

Liked: Comfortable beds. Friendly staff. Wine and cocktail hour is a nice touch. Excellent restaurant. Gym and pool. Good central location in West Hollywood close to restaurants, bars and shops.
Disliked: The room was a little small.

Not worth the money but...

Liked: The location
Disliked: Way to expensive for what it is. Marketed as 5 star hotel. Check in at 1 pm would result in an « early check-in fee » of 100 USD. At arrival no one helps you with your bags. You carry them yourself. At the front desk you are given a sheet of paper with all the information regarding breakfast etc. instead of the receptionist talking to you No coffee machine in the room. No turndown service. The gym is in a devastated condition

Exceptional

Superb

Liked: Loved the property and location
Disliked: Pricey room rate

Passable

Great location and lovely but...

Liked: The location was perfect. Close to many fab restaurants and bars, near a great shopping centre called Pavillions, close to Beverly Hills.
Disliked: I just felt we paid so much money and expected much more from a boutique hotel. Service was really ordinary. Pre arrival no one answered my questions. During stay staff could not provide and recommendations for dinner. Overall staff were just not that good.

Very good

Superb

Pleasant