Great location and lovely but...

Liked: The location was perfect. Close to many fab restaurants and bars, near a great shopping centre called Pavillions, close to Beverly Hills.
Disliked: I just felt we paid so much money and expected much more from a boutique hotel. Service was really ordinary. Pre arrival no one answered my questions. During stay staff could not provide and recommendations for dinner. Overall staff were just not that good.

Very good

Superb

Pleasant

Pleasant

Pleasant

Disliked: Very little room amenities especially since you’re paying a resort fee. No coffee maker or kettle or water in the rooms. For a five star hotel It was a little disappointing.

Comfortable and friendly Hotel in...

Liked: It was fine to stay here for a business trip. The room was clean and pretty good. Every staff was kind and friendly so they made me feel very comfortable. And also their neighborhood was safe!
Disliked: But the inside pool was not bad but under my expectation..!

Meh

Liked: Location is great if you like WeHo or Hollywood. But far from downtown though.Newly refurbished place, spacious rooms and nice bathrooms. The little terrace is a nice add-on. Large minibar in room. Beautiful pool with large and nice outdoor area. Large garage with valet-service. Alternatively, the hotel reimbursed a part of UBeR costs. Beautiful restaurant area.
Disliked: The room was not cleaned daily, unfortunately. The breakfast is also restaurant -style, but the breads were frozen and could not be eaten anymore. The hotel and breakfast are expensive and an extra resort fee of 35 dollars a day is added to the bill, for services that in other hotels are included in the room prize. That’s a bit weird.Staff could really be more friendly, also.

Let down - used to...

Liked: Great location and wonderful restaurant
Disliked: The phone never worked in room. Even when requesting it be to fixed they never did. They tried to fix it at 11 PM when I reported the problem at 8 AM. There was no TV control in the room and the air conditioner wouldNot work automatically