Exceptional

Great place downtown

Liked: The staff was mostly friendly, some more than others. The room was lovely and modern, yet not cold feeling. The housekeeping left the shower head facing straight on toward whoever turned on the water outside the shower. I ended up waking up fast with a blast of cold water to the face. I am sure the housekeepers got a kick out of that but we reflected that in our tip. It is a nice hotel and I definitely would recommend this particular hotel to family and friends.
Disliked: Some of the front desk staff was rude. I find this odd because others were exceptionally professional and nice. Maybe they could use a secret shopper to weed out the bad ones?

I expect to make a...

Liked: My arrival from the airport was early AM and I was able to check in early.

Exceptional

Very good

Superb

Very good

Disliked: Small room

Good

Exceptional

Liked: Very nice hotel right in the center of Salt Lake. Comfortable rooms and really good breakfast.
Disliked: N/A