Exceptional

Liked: Staff were exceptionally friendly and helpful

Great spot, awesome staff, fire...

Liked: Bathroom was awesome. One of the valet's was super nice, young dude, tall with curly hair. He gave us some awesome recos for restaurants and it was amazing. Bed was comfy. Views were great.
Disliked: Pillows were super wack, like incredibly thin. Made sleeping difficult.

Exceptional

Superb

Exceptional

Glad I stayed here, probably...

Liked: Loved the art! and the fact that it was from the area was really great. I loved thaat the rooms were not decorated with impersonal cheap art. I had a piece over my headboard I would've liked to purchase.I liked the dj in the lobby in the evening and the glass of wine with a little nibble. I would prefer it in the lobby area though, instead of near the elevators and front desks. The bar is nice and welcoming. The location is so perfect. I used to live in Asheville so I chose it because I wanted to see first hand what the BB & T building had turned into and because it was a great location for where I wanted to go (5 Walnut and the Japanese smoke house.)
Disliked: I was surprised by the fact that there was no water in the room. Nor was there any info about water. I did call the front desk and they explained to me to go down the hall. I didn't have breakfast there because I did not want a full $25 meal. I'm not sure what other options were available. I did buy a muffin and sat in the lobby and ate it. Not my fav experience. The next morning I went to Old Europe instead. When you have a full day ahead, it's nice to be able to have an english muffin and coffee and just go. I had a massage on the third floor. If there had been a pair of slippers in the room, I would've worn my bathroom down from the 8th floor to the third, but alas, there were not. Since I had to get dressed anyway, I might have preferred going to Urban Exhale's main studio one block over. I'm glad the gym was not busy otherwise the massage might have been interrupted. I was given a $10 credit for massage but forgot to hand it to the therapist because she already had credit card info and I only had to sign. Seems there might be a better way to handle that. There were dogs everywhere. And in front of the hotel some poop. I like dogs, but I'm allergic and found it uninviting to have large dogs attending breakfast in the same area I was. It's not your fault that people assume everyone loves their dogs as much as they do, but I don't really enjoy being licked or jumped on. I think we discriminate against babies and children more than dogs these days. I know duvets in hotels are all the thing now. Easier to keep clean. But no matter the temp outside, duvets are too hot and a single sheet is not enough. IMHO there should be a sheet and blanket - could be cotton and easy to wash too - under the duvet which is overkill esp when sleeping with another hot person.

Very clean, beautiful room, and...

Liked: Everything was excellent
Disliked: Nothing

Exceptional

Superb