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Kimpton Gray Hotel eeeef - (888) 323-5826
Kimpton Gray Hotel, 122 West Monroe, Chicago, IL -(888) 323-5826
Area: Chicago Loop - Millennium Park
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BOOK ONLINE OR CALL - (888) 323-5826
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (457 Ratings)
0.7 miles from Chicago centre
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Hotel Description
Just blocks away from the luxury shopping dining and entertainment of Michigan Avenue's Magnificent Mile this boutique hotel is located in the heart of the Loop in downtown Chicago and offers a rooftop bar complimentary evening wine hour and contemporary-styled guest rooms with free WiFi. Every room at Kimpton Gray Hotel includes a flat-screen TV iPod docking station and a private bathroom with bathrobes and luxury Atelier Bloem bath products. Select rooms offer a separate living room and spa bath. Boleo offers breathtaking rooftop views alongside Latin-inspired cocktails and cuisine. Surrounded by the unique décor and marble furnishings of the lobby guests can also grab a drink at the library-themed bar Vol. 39. The hotel offers meeting and event spaces with large windows high ceilings and modern business accommodations. There is also a state-of-the-art 24-hour fitness center. Gray Kimpton Hotel is located less than a mile away from Grant Park and the Art Institute. The hotel is a short 5-minute walk away from the Washington/Wells CTA train stop offering easy access to the city's top attractions.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Nightclub/DJ
` Wheelchair accessible
` kitchenware
` Concierge services
` Doorman
` Family Rooms
` Hair/Beauty Salon
` Restaurant(s)
` Daily Housekeeping
` English
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hygiene certification
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Allergy-free rooms available
` Cleaning products available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)

Kimpton Gray Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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5

Exceptional - 5.0 out of 5

Kristin, Topeka, visiting CIBC Theatre Mon, 21 January 2019

Love this hotel! Great place to stay if going to see Hamilton - a block away. Great price and the hotel is super cool :)

Liked: Fun and updated decor; friendly, efficient staff; enjoyable happy hour in the lounge; proximity to CIBC Theatre; wonderful restaurant - Steadfast, not affiliated with hotel but in same building, plus fun rooftop bar in the Kimpton.
Disliked: Nothing.

4

Very Good - 4.0 out of 5

Christine Tue, 29 October 2024

Very good

5

Exceptional - 5.0 out of 5

Sandra Mon, 28 October 2024

Exceptional

Liked: The bed

4

Very Good - 4.0 out of 5

Ciara Sat, 26 October 2024

Very good

5

Exceptional - 5.0 out of 5

Christopher Fri, 18 October 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Bastidas Tue, 15 October 2024

Superb

3.5

Good - 3.5 out of 5

Sook Mon, 14 October 2024

Great hotel, but staff needs...

Liked: Was there a for an exhibition, but overall very good. Loved that there about 3-4 elevators that were just for the customers to use, so there were no difficulty moving to different floors during the rush hours. Breakfast was good, served at the 1st floor restaurant of the hotel. We stayed for 5 nights and the breakfast menu is limited so it can get a bit repetitive. They have a beautiful lobby that was empty most of the time. I highly suggest utilizing that space. Otherwise the service was good. Location - 5/5Service - 4/5Food - 4/5 Comfort - 5/5
Disliked: We originally booked it with the breakfast included. When we showed up at the hotel, they gave us a $60 breakfast voucher for 5 nights for 2 people. We asked two separate times, and the front desk said that they were sure that it was only the $60 and the rest had to be charged to our room, even when we mentioned that this amount is not enough to cover 2 people's breakfast at the restaurant. Then they gave us one day's worth of breakfast voucher, and that this was all they can do. So I took the issue up to IHG. I talked to their customer service, and IHG confirmed that our booking was correct, that the breakfast was included. Soon after the call with IHG, the General Manager came to our room and handed us the breakfast voucher for 5 nights. Moral of the story: Kimpton Gray needs to train their people better, that if the front desk staff is unsure or have a challenging request/customer, that THEY call their manager. For the guests, if your request isn't fulfilled as your booking, talk to IHG. They'll help you out.

4

Very Good - 4.0 out of 5

Daquiri Sat, 12 October 2024

They stay was overall great...

Liked: Beautiful inside and out.
Disliked: Room service sent burnt food to room and took an hour and a half to bring up the replacement. Valet parking didn’t take my car to the garage instead he had me follow him there. Then left me to figure out how to get back to the hotel at 2 in the morning.

4

Very Good - 4.0 out of 5

Veronica Thu, 10 October 2024

Very good

4.5

Wonderful - 4.5 out of 5

Daniel Wed, 2 October 2024

Superb

4.5

Wonderful - 4.5 out of 5

Or Thu, 26 September 2024

Superb

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Kimpton Gray Hotel 122 West Monroe, Chicago, IL