Disappointing

Liked: The resturtant was very nice and the leisure facilities were very good. It is in a good location and parking was across the street
Disliked: The room was of a poor standard for the price having paid 320 euro for each room, they were disappointing, the mattress was lumpy, the kettle and cups dirty, no fridge, the shower door was held in place by a shower cap box.

Pleasant

Liked: Excellent location right in the center of Kilkenny.
Disliked: Could do with a bit of upgrading - our windows were broken and didn’t close properly etc.

7/10

Liked: Location was very good and room was nice and warm.
Disliked: The breakfast buffet was cold which was disappointing.

Exceptional

Liked: room and locationlovely lobby
Disliked: room was a wee bit cold

Good

Disliked: Bathroom wasn't spotless and a bit dated. Limescale and broken fixtures. Yellow staining on toilet seat.

Christmas Trip

Liked: Hotel is lovely, staff very friendly and attentive, the rooms were clean and bed sooooo comfy.
Disliked: N/A

Was nice to get away,...

Liked: Room was comfy, extra warm could do with more channels, breakfast was good loads of choice, staff were helpful and friendly
Disliked: N/a

Exceptional

Exceptional