Kennigo Hotel Brisbane Guest Reviews
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V Tue, 4 February 2025
Was definitely a budget option.
Liked: Nothing
Disliked: Room was very small. See-through glass into the bathroom, not very great when changing with company other than your partner there (awkward). Staff were a little rude when we asked about the food and drinks provided - merely curious to whether they were included in the stay or extra cost (they weren’t included, two drinks were $30. Made it feel like we were stupid for not knowing. Had a cleaner almost walk in on us while we were still in the middle of our stay. Cleaning fees on site are very unclear - different prices were stated so we weren’t sure whether we would have to pay extra upon arrival or leaving. Street is a little sketchy.
Kristy Tue, 4 February 2025
Exceptional
Liked: The room was very clean and bed my super comfy 😄
Michelle Tue, 4 February 2025
Ample secure parking, a spotless...
Liked: There is plenty of secure parking available. The room was spotless and peaceful, offering a perfect retreat. The lobby café served the most incredible locally roasted coffee—definitely a highlight. The minibar had a nice selection for late-night cravings, with prices that felt fair. Plus, Doordash delivery was fast and super convenient, making it easy to enjoy a meal without leaving the room.
Disliked: N/A
Julia Mon, 3 February 2025
Great location.
Liked: Room seemed to be set up for disability. The living area was very small and difficult to move around, and the bathroom was huge and opened (a bit of voice of space for someone without a disability).
Disliked: The Setup of the room could have been more comfortable. The lighting was very dark.
Anne Sun, 2 February 2025
Superb
Jaden Sun, 2 February 2025
Exceptional
Raymond Sat, 1 February 2025
SHORT!!!
Liked: Real nice place, I had to leave due to an emergency so checked out at 6pm
Disliked: Location, staff were great
Daniel Fri, 31 January 2025
Superb
Liked: Atmospheric, staff, the room, the aircon, the quiteness even in a busy location the furniture
Disliked: Couldn't find any spoons for my coffee, but maybe it is me...not big deal anyway!
Okan Fri, 31 January 2025
will not stay again.
Disliked: I had a very disappointing stay at this hotel. Due to a flight disruption, I checked in late at 11 PM and requested a late check-out, but it wasn’t confirmed at the time, which is understandable.However, the next morning, I discovered there was no water in the shower, making it impossible to freshen up before leaving. Despite this issue, I received two reminders at 11:00 AM urging me to vacate the room, which was frustrating given the lack of basic amenities. The receptionist informed me that a $20 late check-out fee would apply past 11:00 AM.I checked out at 11:25 AM and was charged $24.95 in total—$20 for late check-out and $4.95 for a small bottle of water. It’s quite disappointing that this hotel doesn’t even provide complimentary water for guests.Overall, this was a frustrating and unpleasant experience. I do not recommend staying here.
Sarah Thu, 30 January 2025
Disappointing
Liked: Room was clean and great location
Disliked: We arrived early hoping for an early check in. Were told room wasn't ready so we went away for an hour. Came back and sat in the lobby watching at least 6 people checked straight in. We were made to wait until 2 mins till check in. Understand this can happen so moved on from that. Laying in bed in the morning we heard knocking and then a cleaner entered the room at 8.30am. Check out was 10am so this was very disappointing.