Kennewick Suites Guest Reviews
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1.4 miles from Kennewick centre |
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Bonnie Fri, 15 November 2024
Exceptional
Liked: very clean, nice staff... Abigail was amazing!!
Catalina Fri, 15 November 2024
Passable
Disliked: Much noise and we have to wait a lot becouse no Brady at the front desk, we ringing the bell many times and looking for someone.
Michael Mon, 11 November 2024
Exceptional
Liked: How big the rooms were and that they came with full kitchens
Disliked: My TV was broken
Gonzales Thu, 24 October 2024
My stay was very comfortable....
Liked: Gabby was an exceptional lady! Very welcoming, polite, and helpful. She gave me one of the newly remodeled rooms. The room was very open, bright, and the bed was super comfy.
Disliked: I was disappointed because there was no breakfast but Gabby explained that they were re-modeling the breakfast room.
Isidro Thu, 17 October 2024
Very good
Ronald Thu, 10 October 2024
COCKROACHES!!!A
Liked: Big spacious rooms and cable.
Disliked: COCKROACHES!!! First thing when I walke09d into room I had to kill multiple cockroaches. They were everywhere. Microwave didn't work ,only 1 stove top burner worked. How they are still open is beyond me. GROSS!!!
Gregory Thu, 10 October 2024
Bad
Disliked: Could not stay at property, because I'm disabled, and all apparent access required the use of stairs. I canceled at the front desk with Connie at 8:00 p.m. The hotel is trying to charge me for a night stay, I Did Not At The Property. The front desk clerk did not tell me, that I would be charged for the stay !
Terri Tue, 1 October 2024
a bed to sleep in...
Liked: There was no breakfast
Moshe Tue, 24 September 2024
It's as dingy as a...
Liked: At a price of a 4 star facility, this motel is as dingy and as basic as it gets. The stench of smoke extends heavily to the second floor, which is supposed to be the "non smoking" The interior is in bad repair (although according to staff it is undergoing renovation). The lock on the door opens with difficulty and the card has to be reset every couple entries, which makes it more difficult considering the staff isn't always at the reception and you have to call and wait for them to show up. The "full kitchen" is anything but. You won't even find a basic coffee maker, not to mention any coffee/tea/drinks/cold bar/utensils/cups. I mean literally anything. Not even water bottles are to be found. Bar soap, but no shampoo or body wash (a packet of conditioner was kindly thrown in). No garbage bin other than the tiny one in the bathroom. In my 4 days of stay, the cleaning was attempted once on a second day and again on the day of my checkout. I waived the 2nd day cleanup and they didn't bother checking the next day, so i stayed with the same (somewhat clean) sheets. The staff however was very friendly and kind, no complains there.
Disliked: Everything, from price to facilities
Carol Fri, 20 September 2024
Could be quite a bit...
Liked: Location, the quiet (except for dog two doors down doing a lot of barking). Also liked the wonderful bed and pillows.Evening checking lady (forgot her name) was helpful. Tried to find some cups for the lack in the room.
Disliked: Basic items Missing from the room. Two plastic cups; no silverware, plates, or glasses in the kitchen. Missing was a Chair to watch the TV or for reading. No phone or method to communicate with the office. No rack for placing a suitcase or luggage. Was told that other furniture was on order, but makes me wonder if that is their standard line to all the customers.