Good

Disliked: We called to receptionist before arrival, that said check in at 13:00 is no problem.In the end it was ready at 14:07.The bed is not good at all, for that price

wonderful place to stay before...

Liked: Amazing chef and food. location.
Disliked: Gym is too small.

Exceptional

Overall, even though the facilities...

Liked: The Location for visiting the opera and any other venue is perfect.
Disliked: We stayed 3 nights and we tried visit the hotel bar every evening but- on the 1st evening at 2130, after getting the menu myself, the staff told us when taking the order it will be the last order.- on the 2nd evening again before 2200 the staff told it is closed for a private event.- on the 3rd night again before 2200 they told us to close due to a system update.Besides that it was advertised in the hotel that each evening there would be live-music but there was none! An other issue was, that during the first night the nice large TV start every few minutes after 0400 even though turning it off every time. Finally night staff came to the room added a code and it stayed dark. However, trying to use it in the morning all channels remained black.

Exceptional

Exceptional

Superb

Great service with great accommodation

Liked: Great service with great accommodation.
Disliked: Older male staffs less friendly compared to their younger colleagues. Perhaps some retraining will help. For some reasons breakfast wasn’t included thru Booking.com. We ended up paying higher than necessary.

This is the best hotel...

Liked: Excellent location, excellent facilities and great staff. English speaking.
Disliked: Nothing.