Not worth the money

Disliked: Bed bugs, broken tv remote, dirty bedding. Not very friendly staff. No clean pool towels available. It was just a mess and the staff seemed to careless

Very good

Exceptional

Very good

Liked: The staff was very friendly, and I didn’t know we had complimentary breakfast every morning. It was nice.
Disliked: I think the cook needed more help. The food ran out fast. Also the towels were out in the pool area.

Good

Exceptional

Superb

All in all we had...

Liked: The people at the front desk were very welcoming and helpful.
Disliked: The only thing I would have to say is the breakfast should be open until at least 10:00am, it currently closes at 9:30. When we went for breakfast on Sat, the attendant did not like the fact that we came down at 9:25 not knowing it closed at 9:30, she started to close the door, I asked if I could just grab a muffin. She was not very happy about that, mind you there was a ton of food left over. I got a muffin and a cup of coffee quickly as not to make a big issue for her as she was already irritated that I asked for a muffin, I would have liked any opportunity to grab some breakfast. As I was walking out I noticed why she was in such a hurry and irritated, she had a big plate of food that she had just sat down to eat! I then noticed employees opening the door and shuffling in and closing the door behind then and then coming out with a big plate of food and sitting down to eat it in the breakfast area, after the 9:30 closing time So they could have food but I, as a guest could not? Is the food for guests or employees?

Exceptional

Liked: Very nice and friendly staff, great pool and hot tub area my kids had an amazing time. Super close to everything, within walking Distance. Breakfast was very good and hot
Disliked: The beds were not very comfortable.