Superb

Gem in the heart of...

Liked: A hidden gem in the center of Hannover! We frequently travel to Hannover for business and have been doing so for many years, always choosing to stay at Kasten Hotel Luisenhof. The rooms are spacious and comfortable, the bar has a warm ambiance, and the delightful restaurant, “Mary’s,” offers our favourite champagne at half the price compared to London.

Exceptional

Superb

Good

Exceptional

Liked: Beautiful decor ,great history, fresh flowers in lobby ,staff amazing , cozy bar .Staff acted on my requests fairly speedily .
Disliked: Tired handrails , had to ask for a kettle and tea tray ,which they said a Deluxe double never has ,only Executive have that which I found very strange .Surely a kettle and teas and coffee are a staple these days? There eas no free coffee/ tea in lobby or anywhere ! .They DID provide us with a kettle and tea/ coffee tray for no extra cost to keep us happy ..

We had the wrong room...

Liked: Perfect location, well decorated large rooms, comfortable bed.
Disliked: The smell in the bathroom, technical service did some repair work but the smell was still there. We had the impression that the staff didn’t really care. They didn’t make excuses at all. No space in the bathroom to put your toiletries. It was a circus act to avoid that my toiletries fell on the bathroom floor.

Superb

Superb