Superb

Good

Exceptional

Liked: Beautiful decor ,great history, fresh flowers in lobby ,staff amazing , cozy bar .Staff acted on my requests fairly speedily .
Disliked: Tired handrails , had to ask for a kettle and tea tray ,which they said a Deluxe double never has ,only Executive have that which I found very strange .Surely a kettle and teas and coffee are a staple these days? There eas no free coffee/ tea in lobby or anywhere ! .They DID provide us with a kettle and tea/ coffee tray for no extra cost to keep us happy ..

We had the wrong room...

Liked: Perfect location, well decorated large rooms, comfortable bed.
Disliked: The smell in the bathroom, technical service did some repair work but the smell was still there. We had the impression that the staff didn’t really care. They didn’t make excuses at all. No space in the bathroom to put your toiletries. It was a circus act to avoid that my toiletries fell on the bathroom floor.

Superb

Superb

It was perfection

Liked: Everything. We were pampered
Disliked: Nothing

Perfect in every way (...

Liked: Everything. Staff were excellent and hotel was really clean. Great location.
Disliked: Nothing regarding the hotel although £600 per night was really excessive. I understand that they were making the most of the AII international truck show but, even so, it was very expensive.

Decent hotel but needs a...

Liked: Excellent location
Disliked: Very hard bed and very dated decor