Good

Exceptional

Exceptional

Very good

Superb

Don’t expect to cancel future...

Liked: The location was great
Disliked: The room furnishings are spartan at best. One auditorium type straight chair. No coffee pot or kettle

Ideal short break location

Liked: Great location and fabulous spa. The customer service is particularly impressive - they WhatsApp you immediately after arrival to check if you need anything and respond instantly to queries and requests. The breakfast was fabulous

A nice design hotel in...

Liked: The lobby is a beautiful meeting spot, which is also the problem. This trend of having lobbies as hang out spaces seems to deprioritize guests in favor of the revenue that comes from inviting everyone in. But if you like that atmosphere, then this is the place for you! To be fair, it was probably busier than usual because of the Christmas markets (which is also why we were in town). The interior design of the spaces, including the rooms, is lovely though and feels very high quality. We also enjoyed the spa sauna on the 4th floor. The central location of the hotel is near to everything and great for walking everywhere.
Disliked: As mentioned, the lobby is really busy and at times the queue for the cafe in the morning is too long, and the chances of getting a table in the restaurant non existent. But again, it's a busy time of year with the Christmas markets so I wouldn't assume it's like this other times of the year. The rooms could be better insulated (we could hear our neighbor coughing), and it was very disappointing to discover there was no body lotion in the room since this is usually found in even the cheapest hotels. For the price, I would have thought they could be a bit more flexible with check out time too.

Superb

Liked: Loved the location.