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JW Marriott Monterrey Valle eeeef
JW Marriott Monterrey Valle, Avenida Del Roble 670, Monterrey
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4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (84 Ratings)
2.6 miles from Monterrey centre
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Hotel Description
Located in Monterrey and with Obispado Museum reachable within 2.7 miles JW Marriott Hotel Monterrey Valle has a garden non-smoking rooms free WiFi throughout the property and a bar. This 5-star hotel offers room service and a 24-hour front desk. The hotel has a fitness center outdoor pool and terrace and guests can grab a bite to eat in the restaurant. All guest rooms in the hotel are equipped with a TV. The rooms at JW Marriott Hotel Monterrey Valle have air conditioning and a desk. A continental American or vegetarian breakfast is served at the property. MARCO Museum Monterrey is 4 miles from the accommodation while Macroplaza is 4.2 miles from the property. The nearest airport is Monterrey International Airport 23 miles from JW Marriott Hotel Monterrey Valle.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Library
` Snack bar
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` kitchenware
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` yoga room
` Electric vehicle charging station
` Pool with view
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Room service available
` Alcoholic beverages available
` Parking available (charges may apply)

JW Marriott Monterrey Valle Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

Write a review

1.5

Poor - 1.5 out of 5

Maksim Tue, 19 November 2024

Poor

5

Exceptional - 5.0 out of 5

Soledad Thu, 5 September 2024

This hotel offers a very...

Liked: Very high quality
Disliked: The hair dryer

5

Exceptional - 5.0 out of 5

Daniel Sun, 4 August 2024

Exceptional

5

Exceptional - 5.0 out of 5

Soledad Fri, 5 July 2024

Excellent location, excellent staff, beautiful...

Liked: Relaxing
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Sergio Tue, 18 June 2024

Great location, possibly best hotel...

Liked: Perfect location. There is plenty high quality restaurants nearby. We loved the rooms, the breakfast and support from concierge. I would definitively stay here again.
Disliked: Expensive

3.5

Good - 3.5 out of 5

Franco Mon, 10 June 2024

Pay for the location, not...

Liked: The breakfast was superb, with local cuisine options. The location is wonderful and splendid for a night walk. During the weekend it was full, and the restaurant options around are superb! The location is the best...
Disliked: Customer service is quite slow, apparently, they lost my laundry twice, but no one told me the truth until I got really upset and demanded for a fast solution.One day they forgot to change the towels, and in a different day they didn't left any towel, which shows inconsistency in the service provided.All in all, for the price charged, it lacked the extra you are paying for.

1

Poor - 1.0 out of 5

Roberto Thu, 25 January 2024

I really feel I got...

Liked: Interesting location.
Disliked: There was a stain on the sheets of one of the beds that was there on arrival but I didn’t see it until I laid down. I slept in the other bed but left those stains uncovered for the cleaning staff to see expecting the sheets to be changed but when I returned the bed was made up again with the stains left in place but covered up again. At that point I felt that I might be sleeping in someone else’s bed. I asked the cleaning staff for coffee for the coffeemaker but none was put into my room. Breakfast was a disaster. The coffee was awful and there was no cream. Only Coffee Mate. Major hotel line with elevated charges, not the service one expects. The menu choice I took was the Regiomontano breakfast that had small bean and avocado offerings. The taste of the food was not good as one would expect from the Marriott company. Very disappointed. I have included a picture of the bed stain, the in room coffee selection and of the generous breakfast in this survey.

2

Disappointing - 2.0 out of 5

Carlos Fri, 22 December 2023

Disappointing

4

Very Good - 4.0 out of 5

Lars Mon, 18 December 2023

Very good

Liked: The location, the facilities and the breakfast were really good. The barman was great, he prepared for us really good cocktails.
Disliked: The breakfast was crowded with many people from outside the hotel, you don't expect it in this kind of places to have to wait for a table.

5

Exceptional - 5.0 out of 5

Carlos Wed, 29 November 2023

Exceptional

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JW Marriott Monterrey Valle Avenida Del Roble 670, Monterrey