Exceptional

Liked: Exelent expirieence

Good

Liked: Travis was amazing help!
Disliked: Our reception was bad. The lady did not know how to handle it. We had to use our credit card althoygh the booking was done on booking.comTravis sorted that fortunetly the next day

A comfortable stay in Miami...

Liked: Good property, nice location, and curteous staff...maintaing the high Marriott standards
Disliked: Slight delay in allocating room but was well compensated by late check out

Exceptional

A good stay with a...

Liked: Room was clean, confortable and modern. The bar and breakfast were very good and we had great drinks and food here. Staff was helpful and friendly all the time.
Disliked: They didn't have an easy to access complimentary wifi (room number + last name should be enough). I believe it to be an important part of comfort in modern life and a 5S hotel should make it easier than a multiple steps registration. The brunch was not available at 11:20 in the Saturday we stayed in so we had to go out. After buying a few beers we found no bottle opener in the room and after requesting it we were informed we couldn't keep it in the room, making impossible for us to open bottles on demand.

Not up to JW Marriott...

Disliked: Room was very dated and some of the bathroom trims were rusty. We had two rooms, they gave us both in a bad location, one outside the elevator and one in the corner facing a very noisy main road.

Wonderful experience, very clean, nice...

Liked: Spacious and pretty room, easy to get anything we wanted. Welcoming drinking water in the lobby.Close to Brickell-Key.
Disliked: the beds are a bit small to share.

Incompetent accounting department

Liked: Location
Disliked: Double charge accounting

Exceptional