Even though I didn't get the room I requested, the room I was put in was still amazing. Everyone was very nice here - one of the staff members even made it a point to make sure my friends and I knew they were serving free champagne at the front desk. I had a great experience here and would definitely come back here. The only thing I didn't really like was having to pay for parking every time you leave the garage. Online it says parking is only $36 a day, that wasn't the case at all. That was the biggest issue.

Liked: Everyone was very friendly.
Disliked: I requested a smoking room online but was put in a smoking room; paying for parking.

Exceptional

I recently stayed at this...

Liked: Food
Disliked: A lot of things

Very good

Convenient and comfortable

Liked: It’s a convenient downtown location with nice spa & restaurant, it’s clean and comfortable
Disliked: The valet parking was inconvenient

Superb

Very good

Disliked: My room was next to a loud generator and construction.Also, we had to carry our bags to and from the room.

Exceptional

We didn’t stay they moved...

Liked: They booked me somewhere else as it was booked wrong and they still charged me one night.
Disliked: Staff lied just be-careful if they do that you will still get charged after they told me no. Feel like they did that a have room to someone else.

We had a great time...

Liked: There was not a spot to be able to charge our phones-hook up the line.
Disliked: Phone charger station