JW Marriott Houston Downtown Guest Reviews
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Write a review
Breocia R, Austin Wed, 20 April 2016
Even though I didn't get the room I requested, the room I was put in was still amazing. Everyone was very nice here - one of the staff members even made it a point to make sure my friends and I knew they were serving free champagne at the front desk. I had a great experience here and would definitely come back here. The only thing I didn't really like was having to pay for parking every time you leave the garage. Online it says parking is only $36 a day, that wasn't the case at all. That was the biggest issue.
Liked: Everyone was very friendly.
Disliked: I requested a smoking room online but was put in a smoking room; paying for parking.
Daniel Mon, 3 March 2025
A nice stay over all.
Liked: There was mishaps in delivery of Anniversary foods items chicure board and strawberries. Items were ordered prior to trip to be in room prior to arrival. They were not delivered. Called 7pm to inquire why delivery did not happen and to ask for a microwave. Microwave was delivered but still no food. The next day advised Michelle front desk Supervisor and she was wonderful. She gave us a food credit which was nice. We were out all day and when we arrived back to the room chicure board and strawberries was on the table. Classy! I left a nice Google message with Michelle's name in it. Thank you Michelle.
Ramon Thu, 27 February 2025
Superb
Anthony Wed, 26 February 2025
Exceptional
Tyesha Sun, 16 February 2025
Exceptional
Liked: Love the property turn down service and the friendly staff. I was able to check out at 1pm to finish my conference!
Disliked: I absolutely didn’t like the construction and inability to drop off curbside and valet curbside. There should’ve been a discount for valet
Harold Wed, 29 January 2025
Superb
Abas Wed, 15 January 2025
Exceptional
Elcin Sun, 12 January 2025
I recently stayed at this...
Liked: Food
Disliked: A lot of things
Greg Fri, 10 January 2025
Very good
Rachel Sun, 5 January 2025
Convenient and comfortable
Liked: It’s a convenient downtown location with nice spa & restaurant, it’s clean and comfortable
Disliked: The valet parking was inconvenient
Andrew Tue, 31 December 2024
Superb