JW Marriott Hotel Frankfurt Guest Reviews
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1.1 miles from Frankfurt centre |
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Gal Sat, 15 March 2025
Exceptional
Liked: Amazing location, located in the center of the city near major shopping area. Rooms have been renovated and are super, bed is great , room service is very high quality, staff are super friendly.
Disliked: Mini bar is empty and you need to actually request for it to be stocked, they charge a set price for the whole minibar so you can't choose what you want to pay for. A weird concept not suited for a hotel with such high standards. I would like to have a highly stocked minibar with a menu and flexibility to consume what I want.
Rawan Sat, 15 March 2025
Nice hotel
Liked: Location, friendly staff.
Disliked: The pool can’t be access by kids it’s only for adults.
Isabel Fri, 14 March 2025
Exceptional
Liked: The variety of food was incredible, we enjoyed it so much.
Disliked: Places around the building could be unsafe.
Farhad Tue, 11 March 2025
Exceptional
Farhad Tue, 11 March 2025
Exceptional
George Thu, 6 March 2025
Best location ever!
Liked: The location, the room and the staff!
Disliked: The bed needs to be replaced and also the fridge.
Hamoud Sat, 1 March 2025
Very good
Seokyoung Wed, 26 February 2025
Great hotel but few disappointments
Liked: Very polite and helpful staffs, beautiful rooms and great locationDespite the issues I had I enjoyed the stay.But the construction is going on at the lobby so it would be better if you book it when they done with it
Disliked: I’ve had issue with my room that the light in restroom turns off automatically so I called reception for help, but one of the staff in reception was lied to me that is a feature they have for ^safety^ and told me he double checked with his colleague.And the next day technician came to me and it’s something wrong with the light and they changed my roomI haven’t had this kind of experience that the staff was lying to me to just get out of dealing with issue and it looked very unprofessional for me.They offered me complimentary breakfast for apologize but I had to wait 1 hour because they forgot my order
Maria Mon, 24 February 2025
Exceptional
Muhammet Sun, 23 February 2025
A group like this should...
Liked: Konumu
Disliked: Mini bar was empty. No dental hygiene products. Phone was not working, you have to go down to reception for room service.