JW Marriott Grand Rapids Guest Reviews
Write a review
0.3 miles from Grand Rapids centre |
Write a review
Felecia, Taylor Tue, 28 April 2015
The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.
Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.
Andrea Sun, 8 December 2024
Superb
Liked: Location
Disliked: Price little high
Vincent Sat, 7 December 2024
Very good
Liked: Not having to go back outside. Being able to walk to are event.
Disliked: I was charged twice for my parking. I used a different card at the exit. But was also charged on my card I held the room with for parking. I then attempted to fill this out online but it wasn’t working at the time.
Scott Mon, 2 December 2024
Easy to get in and...
Liked: Staff was friendly and everything was clean !
Disliked: Well I forgot my swimsuit it would have been nice to have some clothing shop on site ! And maybe a little bigger room service menu!
Lisa Mon, 11 November 2024
Very good
Martha Sat, 26 October 2024
I am an artist and...
Liked: Safe, clean and it smells wonderful
Disliked: NA
Ian Wed, 2 October 2024
Superb
Martha Sun, 22 September 2024
Great location-quiet and safe. Friendly...
Liked: Beautiful and it smells great.
Disliked: NA
David Mon, 16 September 2024
Exceptional
Richard Sun, 15 September 2024
Excellent stay in exceptional location.
Liked: First class all the way.
Disliked: Pricy.
John Thu, 5 September 2024
Exceptional