Superb

Superb

Liked: The staff were very friendly and helpufl.

Exceptional

Exceptional

Children's pararadies but not for...

Liked: The breakfast was really plentiful and tasty .The American Receptionist was the only one that was helpful and friendly.We made a mistake booking the hotel since we travel without children .If you travel with children this is the best place you can stay . It is really a children's paradise. The think of everything a child would like .
Disliked: Children took food from the Buffet, then put in their hands and returned the food back onto the Buffet . Some children made a mess at the Buffet, but nobody seemed to care or clean it up After 10pm, I tried to call the front deskbut there was no answer. I tried twice more till 10:30pm .Since there is no phone in the room ,I had to use my cell phone and those calls where long distance since this is a Spanish phone .The next morning I asked a girl at the frond desk why there wasn't a phone in the room and nobody picked up when I called . The answer was chocking. SHE explained that on the room key envelope is a QR code ,scan the code, and you will find an email address. Just send us an email .I told her that in case of a medical emergency, that could be too lateOnly later, the American receptionist told me that this wasn't correct and apologized for her colleague and gave us a drink voucher .

A lovely family hotel -...

Liked: We loved the breakfast, the hotel was very relaxing and also very child friendly. The staff were very helpful, at the reception, the bar and the restaurant. Very close to the u bahn.
Disliked: We had difficulty getting water to drink, only one bottle per room

Superb

Liked: breakfast was very good. in no no
Disliked: the pillows are not good.flat

Very good

Liked: Rental bikes available

Very good