JUFA Hotel Hamburg HafenCity Guest Reviews
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Richard Wed, 6 November 2024
Exceptional
Raffaella Tue, 29 October 2024
Exceptional
Monika Fri, 25 October 2024
Children's pararadies but not for...
Liked: The breakfast was really plentiful and tasty .The American Receptionist was the only one that was helpful and friendly.We made a mistake booking the hotel since we travel without children .If you travel with children this is the best place you can stay . It is really a children's paradise. The think of everything a child would like .
Disliked: Children took food from the Buffet, then put in their hands and returned the food back onto the Buffet . Some children made a mess at the Buffet, but nobody seemed to care or clean it up After 10pm, I tried to call the front deskbut there was no answer. I tried twice more till 10:30pm .Since there is no phone in the room ,I had to use my cell phone and those calls where long distance since this is a Spanish phone .The next morning I asked a girl at the frond desk why there wasn't a phone in the room and nobody picked up when I called . The answer was chocking. SHE explained that on the room key envelope is a QR code ,scan the code, and you will find an email address. Just send us an email .I told her that in case of a medical emergency, that could be too lateOnly later, the American receptionist told me that this wasn't correct and apologized for her colleague and gave us a drink voucher .
Cian Thu, 24 October 2024
A lovely family hotel -...
Liked: We loved the breakfast, the hotel was very relaxing and also very child friendly. The staff were very helpful, at the reception, the bar and the restaurant. Very close to the u bahn.
Disliked: We had difficulty getting water to drink, only one bottle per room 😞 there were 4 of us. Also the beds seems to have had a plastic protector underneath and they were all a bit too warm, this was fine except that with the lack of water it was tough to sleep at times
Joseph Tue, 22 October 2024
Superb
Liked: breakfast was very good. in no no
Disliked: the pillows are not good.flat
Christoph Tue, 22 October 2024
Very good
Liked: Rental bikes available
Katrin Sat, 19 October 2024
Very good
Richard Thu, 17 October 2024
A good stay as always...
Liked: Very good breakfastNice room clean and tidyGood locationVery nice and friendly staff
Gemma Sat, 12 October 2024
Funky modern hotel with good...
Liked: Funky look very spacious
Disliked: Too hot
Catherine Sat, 12 October 2024
Good, but overpriced hotel in...
Liked: Check in and Check out went smooth. Very nice and helpful staff. Great room, very good bed, nice bathroom, well isolated. Interesting location in an area that is still in full development. Right next to the metro station. Breakfast is fantastic.
Disliked: The hotel is good, but completely overpriced.