Exceptional

Exceptional

Liked: Everything about it clean and friendly staff location.

Superb

We had a lovely stay....

Liked: The staff were lovely. Very friendly and helpful. The dinner and breakfast were fantastic. The food and service considering it was near Christmas was excellent. The location of the hotel was great.
Disliked: The situation of the room. As stated in the information it was quite noisy. The emptying of bottles at 11pm wasn’t too bad. But there seemed to be a lot of noise from 5 am. Doors opening and shutting quite loudly. The water in the room was not very hot. We were in no 23 which is probably the worst placed room.

Pleasant

Liked: The location is nice and centra. The decor inside and out is lovely and the hotel is clean.I like the coffee machine In the room and the toiletries along with extra like dressing gown etcBreakfast was nice and lots to choose from .We booked breakfast when we arrived at £6 which I thought was a really good deal for a hotel breakfast.
Disliked: We stayed in the snug room, which is Extremely small.I have stayed in snug rooms before but never as small as this. It was really hard for 2 people to navigate around and the bathroom is teeny tiny. It was really hard to get ready as the mirror was in the bathroom and the sockets were at the other side of the room.I felt the prices are a lot for what you get. We paid £426 and Iv paid similar in York on the same weekend for a large area.I wouldn’t stay in that room again and wouldn’t recommend it to anyone

Exceptional

Liked: Excellent breakfast, facilities very good

Wonderful blend of history and...

Liked: Stunning property in the heart of York. Bedroom was delightful, with a beautiful bathroom and lounge area. Oozing with character and charm.
Disliked: This was my second stay here. The staff are extremely polite but never ‘warm’. I was never made to feel ‘welcome’. I stayed for 3 days and no one ever asked how I was, how was I enjoying my stay, called me by name. There are only 14 rooms, I would have hoped for a little more personalisation, especially for someone staying longer than one night.

Excellent location for visiting York

Liked: We stayed here for one night. Excellent location for visiting York, just a few mins walk into the centre. No car parking on site but we parked at Marygate Car park, less than a 10min walk to Judge's Lodging, which cost £20 for 24hr parking The breakfast was excellent and so were the staff.
Disliked: Nothing we can think of.

Great property, suggest eating in...

Liked: Great location, room very clean and comfortable
Disliked: dinner service in the bar was awful - they couldn't find out reservation, had to ask for someone to take our order and clear the table, long delay between courses. shame as the food was really good.