Jet Park Hotel Auckland Airport Guest Reviews
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9.1 miles from Auckland centre |
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Cargo Thu, 6 March 2025
My stay was very lovely...
Liked: All the cooked breakfast.
Disliked: Staff need to learn not to wrap the tables down then use that some cloth for the chairs. Then use that cloth on the next table/chairs.
Anna Thu, 6 March 2025
Hotel great but grumpy staff...
Liked: I won't publicly say the person's name, but she is grumpy and has poor customer service. She needs lessons in customer service and learning to smile. She was on front desk reception for breakfast and then making coffees, at times rude because she couldn't multi task, in my previous job, many moons ago, it was normal, the person in question couldn't handle the pressure. If anything was getting agitated.
Gibbs Thu, 6 March 2025
Exceptional
Tuiata Thu, 6 March 2025
Highly recommend jetpark
Liked: 4th stay at jet park and I will continue to stay on my lay overs. The service is 10/10 and the rooms are nice and comfortable
Sue Thu, 6 March 2025
Exceptional
Liked: Perfect stay
Dave Thu, 6 March 2025
Exceptional
Elena Wed, 5 March 2025
Very stressful interchange with reception....
Liked: It was comfortable, with a free shuttle to the airport
Disliked: The receptionist!
Erich Wed, 5 March 2025
Comfortable room but don't recommend...
Liked: The room was clean and linnens and towels fresh and crisp. Bed was comfortable
Disliked: Sleeping was very difficult , even for a normally solid sleeper, due to a loud, intermittent vibrating noise coming from the air conditioner regardless if it was powered on or off. It sounds like a cell phone vibrating on a table. This happened every 60 seconds from 4:30 am. The staff seemed unconcerned - previous guests had unplugged everything in the room probably searching in vain for for how to silence the noise. No effort was made to address the issue. Also of note, some rooms face the motorway and suffer from road noise. This does not bother me but would be relevant for light sleepers.
Maryanne Wed, 5 March 2025
Wonderful- would recommend to others!!
Liked: We have stayed here twice before- clean, great staff & restaurant! The staff are wonderful and always willing to help! Thx for assistance from front desk with our delayed luggage!
Disliked: Nothing
Janne Wed, 5 March 2025
Superb