Jess Hotel & Spa Warsaw Old Town Guest Reviews
Write a review
0.2 miles from Warsaw centre |
Write a review
Janis Fri, 28 March 2025
Good
Liked: Breakfast was good, sufficiently diverse also on day by day basis
Disliked: Sauna seemed to be run down and staff didn't take any action to fix easy fixable things.
Matthew Thu, 27 March 2025
Passable
Liked: Good breakfast, good location and clean
Disliked: Rude staff, misrepresented photos, cold shower staff didn't care about, hallway smell
Willem Thu, 27 March 2025
The trip was fine, but...
Liked: Lovely location and the bathroom was very clean.
Disliked: The room had a weird (diaper?) smell, which I initially just figured would disappear after opening the windows. Unfortunately it returned. Furthermore, the door didn't close easily so the door was already ajar when I checked in and when I returned the next day at the end of the day, the cleaning service had left it ajar again (I had purposefully paid attention in the morning while closing it to ensure it wouldn't be ajar). When I shared this with the front desk they responded a bit apathetically, which was a bit frustrating considering the valuables I left in my room.
Linda Mon, 24 March 2025
Great location and good value
Liked: Excellent location,. Nice to have the Spa facilities to use. Breakfast was good.
Disliked: Room at the front was a bit noisy on Saturday night but expected in town
Laura Mon, 24 March 2025
Great location and breakfast, but...
Liked: The hotel offers a great variety for breakfast. Our room was likely in the older part of the hotel, as it didn’t match the photos. However, the location is excellent, right in the old town.
Disliked: The jacuzzi was out of order for cleaning for the next three days, which was disappointing. We used the sauna, but it was quite small. The showers were leaking, flooding the entire spa hallway. The relaxation room had four beds stacked on top of each other, which felt cramped. Also, the hotel provides very thin slippers that get completely soaked.
Amjad Fri, 21 March 2025
Location and breakfast was good...
Eugene Thu, 20 March 2025
Very good
Oleksii Tue, 18 March 2025
Superb
Hamid Tue, 18 March 2025
Superb
Kasia Mon, 17 March 2025
Overall great location probably won’t...
Liked: The location is prime, lots of great restaurants and coffee shops next door.
Disliked: WiFi not existing in my room.The set up of furniture was different; walking to the bathroom you had to be careful not to hit you head on tv.The hallways rugs were very smelly and before I got to my room I had to do few stairways with heavy luggage.Breakfast was ok .