Isle Casino Hotel Bettendorf Guest Reviews
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0.2 miles from Bettendorf centre |
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Linda H, Plainfield, visiting Vibrant Arena at The Mark Mon, 27 March 2023
Clean, pleasant,
Liked: Easy check in; super clean rooms; friendly staff.
Disliked: The cost of drinks.
Kari Tue, 19 November 2024
Bad
Disliked: Didn’t receive a non smoking room. Hotel was dirty and smelled terrible.
Beth Mon, 18 November 2024
Clean and friendly staff
Liked: Clean, friendly staff
Disliked: No accessible stairs to get on the 2nd floor
Summer Tue, 12 November 2024
We left after one day
Liked: I never saw a breakfast. No staff told us anything about amenities. I’ve had sinus surgery and got in a smoking room. Asked to be moved the next day and seemed to be a bother to the front desk. The smoking room we were in smelled so awful I couldn’t stand it and I felt miserable. They’d only move me if we wanted to go to an older room. Even the smoking area of the casino was overwhelming.
Disliked: No maps..never did see an open eating area. Needs updating and better filtration
Allison Tue, 12 November 2024
Ants! No food!
Liked: This property had very fast elevators. The vending machine was amusing.
Disliked: Where to start, I gave this property a try considering the most recent reviews were not great. The restaurants have nothing in stock. It was truly as if chef had left his order guide at home this weekend. 4 of the appetizers were unavailable at Kellers. They are serving rotten, skunked Stella Artois. When I told them about this, they offered me another one. Like what? No I don't want another stinky sour beer. The following day, we purchased coffee cups which we were informed came with free coffee refills ALL DAY, But the cafe stopped making coffee at 11. This would have been fine if anyone had told us they stopped brewing coffee at 11, but the expectation was free refills all day. Don't say it if you don't mean it. I work in hospitality so I understand what's probably happening to you guys with labor and all that but this is pretty pathetic. Additionally, the room on the EIGHTH FLOOR (8th) had ANTS! They got in my luggage. This facility is disgusting and if you cannot keep up with it due to labor constraints or not being in good standing with your pest control vendor I suggest you shut down some of the floors.
Letitia Sun, 10 November 2024
Lovely
Liked: The customer service at the front desk and the room was clean
Disliked: There was a fridge but no microwave
Joseph Sun, 10 November 2024
Meh
Liked: Location
Disliked: Rooms were dated and needed repairs. Room was not cleaned during my stay
Nancy Wed, 6 November 2024
If you to gamble cheap...
Liked: 5 dollar blackjack
Disliked: Food court closes early
Shaun Tue, 29 October 2024
Exceptional
Tam Tue, 29 October 2024
Just wanted a place to...
Liked: Clean, convenient, great price
Sandra Sun, 27 October 2024
Exceptional
Liked: Good hotel
Disliked: Nothing