The Iroquois Hotel Guest Reviews
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0.9 miles from New York City centre |
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Sheryl Sat, 21 December 2024
I would stay here again!
Liked: Very clean and comfortable rooms! Front desk staff were very approachable and great customer service! Located in the heart of midtown, 5-7 minute walk to Times Square, Radio City, and Rockeffeler.
Disliked: Continental Breakfast Included but would be nice to have some variety! Hot option (bacon, egg sandwich), croissant, fruit cup, and same cereal every morning.
Sandeep Fri, 20 December 2024
Great
Liked: Staff and atmosphere
Disliked: It’s NYC so I get rooms are small
Ian Thu, 19 December 2024
Great stay until check-out; need...
Liked: Great location, nice atmosphere and very comfortable
Disliked: Check-out!! The front desk, assistant manager, who checked us out, had such an air of arrogance, it was unbelievable. He made mistakes on the bill, gave contradicting explanations of why the hotel had taken further authorisations, which I believe they should not have done. This single person was the reason I will not return to this hotel. The hotel sent a survey to complete, which did not work either. Other than this, this hotel was good.
Robert Thu, 19 December 2024
Very good
Michele Tue, 17 December 2024
Great weekend in NYC
Liked: Property is in a great location and staff was very friendly especially morning breakfast staff and the doorman
Disliked: Bathroom shampoo bottle had no shampoo in it but always carry my own with me
Rita Sun, 15 December 2024
Great quiet location in tbe...
Liked: The location was very good for touring Manhattan highlights and visiting the theatre. All staff were very pleasant and helpful .Considering the constant clamour and noise in Manhattan, this was a very quiet and peaceful place .
Disliked: It is way too expensive compared to what you get anywhere else we’ve been in North America and elsewhere. The value proposition just isn’t there. I guess it’s a NYC thing . We paid over $1000 CAD per day for a superior double room. We didn’t get 2 chairs to sit in.
Carleton Sun, 15 December 2024
Superb
Robert Sat, 14 December 2024
Wonderful time at the Iroquois!...
Liked: The location was central to everything in midtown- Rockefeller Center, Bryant Park, 5th avenue shopping, theaters, Times Square and restaurants. The staff was GREAT. Carlos especially and John were so pleasant and helpful - getting us cabs, making sure we were well taken care of and just talking about family and our lives. The fellow who hosted breakfast in the morning was awesome, very friendly and helpful. The room was clean and well appointed. The convenience of breakfast was great. We liked that it wasn’t so large that the staff didn’t know you. We would definitely return.
Disliked: Nothing really. You had to ask for ice but the staff was very quick to get it to you.
Melissa Tue, 10 December 2024
Amazing, highly recommend and would...
Liked: The location was perfect for all the activities we wanted to do! The lobby smelled fantastic, the heated tile in the bathroom of our room was a pleasant surprise. Breakfast was excellent!! The selection was great, tasted amazing, best coffee by far! Everyone on staff from the doormen, check-in and dining were extremely friendly and pleasant!
Andrew Mon, 9 December 2024
Short weekend getaway to experience...
Liked: The front staff as well as bellmen were excellent. Every question answered without hesitation and very kind and courteous! Location is phenomenal. Rooms were cozy and comfortable. Staff always helped with my daughter’s stroller. To the staff.. y’all set the bar. “Ultra kid friendly”!
Disliked: They seemed to run out of certain breakfast items early which I guess happens. Price is far fetched but people just use the excuse of saying “that’s New York”.