I like the place, but...

Liked: The bar was a lot of fun. The room was cleaning ladies were great. Parking was good. The restaurant feels like a pub. and the Entertaiment was pretty good. And the rooms were clean.
Disliked: The breakfast was not very good, dessert bowls are not large enough for oatmeal. Nothing looked very appetizing. And I do not care for a resort fee's I think they are unfair to the consumer. That said I just went to other places for breakfast and a good cup of coffee. The town always calls me back

Location was nice, not having...

Liked: Close enough to downtownThe shuttle service was convenient Staff was VERY accommodating

Excellent staff, nice property. furniture...

Liked: easy to access from the hotel lobby & serve yourself. Never had to wait for a table.
Disliked: Buffet seemed a little weak on pastry selection. Each day was scones? would have been nice to see cinnamon rolls, or something different each day.

What a lovely trip. We...

Liked: Beautiful dark wood throughout. Rustic setting. Wonderful friendly people. Delicious breakfast each morning.
Disliked: Nothing.

Exceptional

Nice place, clean rooms, but...

Liked: Close to town
Disliked: Three times the price of next door and no more comfortable

Charming hotel that meets all...

Liked: Great location. Front desk staff was friendly & helpful. We enjoyed the property and all that it included - walking path, afternoon tea, pool/hot tub, and restaurant/bar even though the restaurant was closed on Monday except for breakfast. The restaurant even had free live entertainment & bartender and waitress were very attentive. Centrally located to downtown Galena (less than a miles) and other historical attractions (some a 2–3-minute ride away). Hotel offered free shuttle service (did not use) however it ran until 7pm and was on-demand. I would certainly book this property again although booking.com charged me an extra $100 even though it was not quoted, and I paid hotel at time of arrival (waiting to hear back from booking.com regarding this extra, unexpected $100 charge).
Disliked: No complaints about the property or staff.

Disappointed

Liked: Location and Restaurant
Disliked: Way overpriced and low quality accommodations

Pretty much as expected.

Liked: Close to town. Clean, fresh room and facility.
Disliked: The hot breakfast Monday morning was not prepared and the chef on duty had to wait for a bilingual waitress to get there to take orders.