Iris Hotel Llandudno, Llandudno

Great location and value for money.

Liked: Room was clean and plenty of tea, coffee etc. Breakfast was lovely and plenty of choice. Right on the promenade so lovely location.
Disliked: Had to wait a while for order for breakfast to be taken and served guests who had arrived after us.

Lovely position ; very pleasant reception area.

Liked: Very nice, clean room; excellent value for money.
Disliked: No cooked breakfast before 8.00.

Very good all round hotel

Liked: Great sea front position. Lovely old Victorian style building. Very helpful and friendly staff especially in the breakfast room. Lovely breakfast nothing too much trouble. Great coffee! Very good value for money shall definitely come again.
Disliked: Wish I could’ve stayed longer!

Value for money

Liked: Value for money LocationGood breakfastThe staff were pleasant
Disliked: That There was no kettle in the roomThat There was no plug in the sink

Very good

Exceptional

Liked: Fantastic customer service. Waiters were very friendly in dinning room
Disliked: Piano music in restaurant.

Room and view were perfect.

Liked: The best parts about our stay was the location and the lovely sea view. The room was clean.
Disliked: Attitude of some of the staff. Our check-in was great. On one occasion went to reception to ask why there was no internet (which we never had for the duration of the stay). They seemed to think that we couldn't connect to it. It'd be great if there was something to connect to.We asked one member of staff and he said just a minute and wandered off. We still sat there waiting. He came back, ignored us and went into the office behind reception whereby he started watching foreign videos on a tablet with one other team member. Probably won't be going back because of this which is it's a nice location and view.

Pleasant

We did enjoy our staff

Liked: The location was great, the room was clean but I booked a Seaview room you couldn’t see the sea because the windows were so dirty. I also received a message to say our room was ready to check in, I thought that was really good as it was available early.
Disliked: The staff were not at all friendly, the girl on the check in desk didn’t smile I had to remind her to say please and thank you. Also not very friendly at breakfast not even a smile !

Exceptional

Liked: Great hotel and staff and guests were clearly informed of everything relevant to their stay. Breakfast was good.
Disliked: Nothing

Ideal location for the promenade,...

Liked: Overall the room was clean, warm & very good value for money. The breakfast was better than expected as there was the added bonus of cooked eggs on toast - choice of poached, fried or boiled.
Disliked: The bed was a little uncomfortable, could feel the springs. The room could have done with a re-decoration.